Hotel 28

Hotel with free parking, steps from Mercado 28

Choose dates to view prices

Where to?

Dates

October 2025

28

November 2025

Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Located close to Mercado 28 and Cancun Mall, Hotel 28 provides a poolside bar, a terrace, and an outdoor entertainment area. Stay connected with free in-room WiFi.

VIP Access

Exceptional

Popular amenities

Bar
Breakfast available
Room service
Housekeeping
Kitchen

￥11,281 total

includes taxes & fees

Oct 30 - Oct 31

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Room options

Check availability for these dates

Tonight

Oct 28 - Oct 29

Tomorrow

Oct 29 - Oct 30

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

45-inch Smart TV with digital channels, Netflix, streaming services

Two Bedroom Junior Suite

Exceptional

Highlights

Individually furnished

Individually decorated

Air conditioning

Kitchen

Mini-fridge

Dining table

Smart TV

Hypo-allergenic bedding

54 sq m
2 bedrooms
Sleeps 4
2 King Beds

Two Bedroom Deluxe Suite

Highlights

Individually furnished

Individually decorated

Air conditioning

Kitchen

Mini-fridge

Dining table

Smart TV

Hypo-allergenic bedding

54 sq m
2 bedrooms
Sleeps 4
2 King Beds

Studio Suite

Wonderful

Highlights

Individually furnished

Individually decorated

Air conditioning

Kitchen

Mini-fridge

Dining table

Smart TV

Hypo-allergenic bedding

20 sq m
Sleeps 2
1 King Bed

About the neighborhood

77509, QROO, Cancun, AV. XELHA SM 27 MZ 14, LT 13-01

What's nearby

Plaza 28 - 6 min walk - 0.6 km
Las Palapas Park - 9 min walk - 0.8 km
Plaza Las Americas - 2 min drive - 2.1 km
Cancun Mall - 4 min drive - 3.1 km
Langosta Beach - 11 min drive - 8.4 km

Getting around

Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

‪Doña Fany - ‬1 min walk
‪Comida Mexicana, Mariscos Y Más - ‬2 min walk
‪Pescado con Limón - ‬2 min walk
‪Cocktelería El Cejas - ‬2 min walk
‪Emara Antojitos Yucatecos - ‬1 min walk

About this property

Hotel 28

Hotel near Cancun Mall

Located close to Mercado 28, Hotel 28 provides a poolside bar, a terrace, and an outdoor entertainment area. Stay connected with free in-room WiFi.

Other perks at this hotel include:

An outdoor pool
Free self parking
Continental breakfast (surcharge), airport drop-off service (surcharge), and outdoor furniture
Beach towels

Room features

All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.

Extra amenities include:

Hypo-allergenic bedding and memory foam beds
Showers and shampoo
45-inch Smart TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, kitchens, and mini fridges

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Hot Tub
Spa
Kids pool

￥18,586 total

includes taxes & fees

Nov 9 - Nov 10

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
Beach shuttle (surcharge)
Free secured, uncovered self parking on site

Food and drink

Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 120 for children
A poolside bar

Things to do

Outdoor pool

Family friendly

Dining table
In-room kitchen
Mini-fridge
Outdoor pool

Guest services

Housekeeping (daily)

Outdoors

Beach towels
Outdoor entertainment area
Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
Well-lit path to entrance

More

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

45-inch smart TV with digital channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Freezer
Kitchen
Kitchen island
Limited room service
Mini-fridge
Minibar
Paper towels
Stovetop

More

Access via exterior corridors
Air conditioning (climate-controlled)
Individual decor
Individual furnishings
Laptop workspace
Mobile key entry
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open Monday - Sunday (9:00 AM - 9:30 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately MXN 150 for adults and MXN 120 for children
Airport shuttle fee: MXN 850 per vehicle (maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Pool access available from 9:00 AM to 10:00 PM

No pets and no service animals are allowed at this property

Property is also known as

Hotel 28 Hotel

Hotel 28 Cancun

Hotel 28 Hotel Cancun

Frequently asked questions

Does Hotel 28 have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hotel 28?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hotel 28 on Oct 30, 2025 start from ￥8,779, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel 28 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel 28?

Self parking is free at this property.

What time is check-in at Hotel 28?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Hotel 28?

Check-out is at noon.

Does Hotel 28 provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 850 per vehicle applies.

Where is Hotel 28 located?

Located in Downtown Cancun, this hotel is steps from Mercado 28 and 2.1 mi (3.3 km) from Cancun Mall. Langosta Beach and Tortuga Beach are also within 6 mi (10 km).

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Hotel 28 Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Jim

Oct 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

For an experience totally different than the hotel zone, Hotel 28 is an excellent base. Staff are super helpful and friendly.

Stayed 8 nights in Oct 2025

10/10 Excellent

Flavia

Sep 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Modern facility, excellent service and maintenance/ cleanliness at a reasonable price. Great place to stay!

Stayed 7 nights in Sep 2025

10/10 Excellent

Daniel

Oct 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff.

Stayed 4 nights in Sep 2025

10/10 Excellent

Troy Anthony

Oct 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The facility was very clean and very convenient for the purpose of my trip. Jose was extremely polite and helpful. Definitely recommend this place .

Stayed 3 nights in Oct 2025

10/10 Excellent

Yusniel

Aug 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel l, true hidden gem

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great new hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Brandon

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the hotel, Francisco the manager was very nice and professional will be staying here again soon.

Stayed 1 night in Aug 2025

8/10 Good

Jill

Jun 25, 2025

Great place to stay if you have an early flight out of the Cancun airport

Stayed 1 night in Jun 2025

10/10 Excellent

Avedis

Jul 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and personnel. One of the finest five-star hotels in Lebanon. Highly recommended.

Stayed 1 night in Apr 2025

10/10 Excellent

Abel

Aug 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice people working there. Security guard was awesome

Stayed 2 nights in Aug 2025

10/10 Excellent

ROBERT

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Cancun

Very beautiful little Motel, only about a dozen rooms. Very private comfortable. Wonderful coffee, bar and continental breakfast of fresh fruit and eggs.

Stayed 1 night in Jul 2025

8/10 Good

Brian

May 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice new hotel.

Stayed 2 nights in May 2025

10/10 Excellent

Nadia

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities

This place was very clean. The size of the room was more than enough to accommodate one adult and two teenage boys.

Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were so helpful and friendly. The front receptionist helped me book my tours. The pool is right in the middle and is easily accessible to all. Mercado 28 is right in the front of the hotel. I would book again.

Stayed 4 nights in Jul 2025

10/10 Excellent

Yanelis

Jul 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome! Very clean incredibly staff

Stayed 3 nights in Jul 2025

10/10 Excellent

Anahi

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely loved this hotel! Costumer service was amazing everyone was super friendly! They have a security gate and made us feel so safe! Our studio suite was very clean and housekeeping made sure it stayed that way every day! The location was perfect only 5 min from the ADO bus station and in walking distance from Mercado 28 and Parque las Palapas! We had a few drinks at the pool and they were really good! Overall a really quiet place to enjoy without any crowds!

Stayed 5 nights in Aug 2025

10/10 Excellent

Brandon

Aug 10, 2025

Liked: Amenities

Francisco was a great help. So were the front desk employees

Stayed 1 night in Aug 2025

10/10 Excellent

Maria Irma

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and spacious

Stayed 2 nights in Jul 2025

10/10 Excellent

German

Jun 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Thank you Miguel Angel for checking in and out efficiently. We only stay over night but the place was very nice and clean.

Stayed 1 night in Jun 2025

10/10 Excellent

stuart

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was the first time that I have stayed at the property and was suitably impressed by the hotel and notably the staff who were focused and friendly. The location is well placed for restaurants in the downtown area as well as the ADO autobus station. I will certainly stay again when passing through Cancun.

Stayed 4 nights in May 2025

10/10 Excellent

LEONIDA

May 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean, the loved the pool. Room needs side tables for the sofa and a coffee table.

Stayed 1 night in May 2025

10/10 Excellent

John

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find the Fun

Last minute. Very reasonably priced. Nice front desk staff that helped me find the fun.

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!

Stayed 1 night in Apr 2025

10/10 Excellent

Yunus

Jun 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were polite. The room was clean, spacious, and decorated in a modern style. The air conditioning worked perfectly in both the kitchen and bedroom.

Stayed 2 nights in Jun 2025

10/10 Excellent

Harry

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely property in not the most lovely part of town. Perfectly safe, many amenities nearby. The staff were incredibly helpful and kind, the pool is perfectly lovely. The room was clean, the a/c worked perfectly, my stay was excellent in every way possible. Great valur for money if you don't mind being in a very pedestrian neighborhood.

Stayed 10 nights in Jun 2025

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Hotel 28

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Photo gallery for Hotel 28

Reviews

Popular amenities

Get more when you're a member

Room options

Check availability for these dates

View all photos for Two Bedroom Junior Suite

Two Bedroom Junior Suite

Highlights

View all photos for Two Bedroom Deluxe Suite

Two Bedroom Deluxe Suite

Highlights

View all photos for Studio Suite

Studio Suite

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel 28

Similar properties

The Westin Resort & Spa, Cancun

The Westin Resort & Spa, Cancun

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Hotel 28 Reviews

Reviews

Exceptional

9.8/10

9.6/10

9.4/10

9.6/10

9.6/10

Reviews

10/10 Excellent

Jim

Jim

10/10 Excellent

Flavia

Flavia

10/10 Excellent

Daniel

Daniel

10/10 Excellent

Troy Anthony