Find hotels near Plaza Las Americas, Playa del Carmen from ￥6,875

"Very disappointing beach experience. The beach was completely covered with massive piles of seaweed, making it unusable, and the smell was unbearable. Most people travel to the Caribbean for the beach, so this was a huge letdown. The hotel should have notified guests in advance about these conditions so travelers could plan accordingly."

"Would highly recommend this place. Multiple pools bars everywhere amazing food plenty of selection. Great coffee shop, plenty of things to do."

"Staff was very friendly. They don’t serve alcohol until after 11 AM so if you want a mimosa with breakfast, that’s not going to happen. It was walking distance to the shopping area, which was great. Their Italian, Mexican and Steakhouse restaurants are all incredible. The entertainment was spectacular. The room we had faced the street, so it was very loud and the AC in the room was loud also. There wasn’t much of a beach area and it was right next to the public beach so no privacy. All in all it was a great experience and I would go back again. "

"It was like beening in your own village winning in the forest. "

"The whole property is beautiful and the staff is friendly and very accommodating. "

"The hotel is modern, and rooms are nice and comfortable. The area is quiet, there is no noise from bars or shops. The pool on the rooftop is just great, I enjoyed it a lot"

"Good stay in general but could be netter very easily"

"Love it"

"The property is ideal if you want city and beach life. The rooftop pool was great with views you cannot get from ground pools! We were upgraded to a Master Suite which was spacious and clean. We had an issue with the AC in the last couple days but were told it was because you could not set the thermostat lower than a specific degree which was not the case or problem. We had friends in another room that had to use extra blankets because it was so cold. However, we did not press the issue too hard with the staff so more on us than them. Bar staff and servers in all locations were attentive and personable. Food selection was great - smaller facility means more taste and quality when not mass produced. We also chose the Elite option and visited the other 2 sister resorts a few times. Playacar had a great beach and Coco Beach was smaller but also very nice. The shuttle service was a bit confusing (need to be on a list?) and can get full so make sure you check before going. All in all a wonderful stay and we will be back!"