「The wonderfully wide beachfront property sprinkled with pools and organically designed rooms and cabins nestled in the jungle still steal the show. While the rooms smell a bit moldy, the front desk is not well trained or responsive, and the beach/restaurant employees focus more on talking with themselves than the guests, it’s a wonderful experience.」
「No pudimos hospedarnos en Alea, estuvimos en Nerea, cuyo personal tiene una atención maravillosa. Cada día la persona de limpieza dejaba la habitación impecable. Las instalaciones siempre estaban idóneas y limpias. La playa a pesar del sargazo era accesible por el muelle. También disfrutamos con el kayak y los chalecos salvavidas que tienen a disposición. 」
「I liked hotel design, building, rooms, cleanliness and pleasant staff, free Kayak for sea/ocean BUT
1) Does not have variety of restaurants in the hotel or around it ( IT IS A BIG DEAL ). Entire area has hotel restaurants & food is 3/5 rating.
BTW Be aware!!! shuttle 24/ Hours from Hotel to Airport is 120$ as per Hotel management and we paid 75$ by Cab ( we got lucky) otherwise cab is 100$ as well unless you bargain.
2) It is away from downtown Tulum 20-30 minutes and it is not east...
「Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye」
「Stunning hotel, beautiful location. Car is essential otherwise hugely overpriced taxis are your only option. I do think a hotel of this calibre and price point really should include breakfast (this is the only luxury hotel I have stayed at that did not include breakfast). Would definitely return」
「Me gustó que sea muy natural, te conectas con la naturaleza y muy relajante, recomendable ir con pareja y llevar tus propios alimentos para preparar!」
「This gem of a place is absolutely heaven. It was above and beyond our expectations. The place is beautiful, right on the water with the perfect view and vibe. The food is unbelievable and the staff is incredible, they all made us feel so welcomed and took care of everything we needed. We will definitely come back.」
「This is easily one of the best experiences I have had at a hotel. The owners and staff are the kindest people and made our stay one of the most memorable and special trips for our family. We can’t recommend going here enough! We will be back. Quiet, Clean, adventures in nature, bike trails, food and yoga were all amazing! 」
