「The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.」
「This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere.
Things to note:
You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday
The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the...
「The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.」
「Really liked this place. Beautiful, great view, massage, service, food and drinks. Didn't know that they turn the AC off during the day but if you ask them, they can leave yours on. 」
「Honestly, I don’t recomend this hotel someone searching for a comfortable hotel.
Because the room is not so much confortable, just work as the room or lodge with weak shower or wind blow into..
But at least, the housekeepers are working well to have us stay as happy as possible.
So I’d like strongly to do to those who want to enjoy the beach inside national reserve park of Tulum.
First of all, the beach is magnificent with a few people; so you can enjoy private beach.
Second, you can enjoy...
「Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out. 」
「Me encanto el lugar, tiene muchas habitaciones diferentes al resto y las areas en comun son muy lindas. Al estar dentro del parque Jaguar te da mucha seguridad sin embargo hay que tener encuenta que eso cuesta y tener que pagar el coste de entrada diario si vas en estancia larga pues no me parece justo cuando no tienes pensado visitar el mismo.」
「Mejorar la coordinacion entre los encargados de areas admon. , bar, restaurantes y ademas con los promotores de las app xq nos vimos en unas contradicciones en cuanto a promosiones y servicios otorgados a los huespedes, a pesar que fuimos muy bien atendidos por lós responsables dando sus versiones...Esto no denigra la buena atencion que tuvimos....」
「We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!! 」
