アクセソ・アル・パルケ・ハガー周辺のホテル

「The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

「Really special place. My one piece of feedback is to inject more choices in the all inclusive menu. We were there for 10 days and they should invest more in long stay guests. We ended eating off property a lot due to repetition and boredom」

「Reception service is so good and helpful.」

「Excellent stay!!!」

「Water temperature was very difficult to control. We had a burnt out bulb in one of the few lights in the room. Other than that, it was a great place to stay. The staff and food were both great. Parking was great and convenient.」

「Super schöne Unterkunft!」

「The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.」

「The staff at Moxy made the stay the most enjoyable part of the trip, everyone was extremely kind and knowledgeable throughout the entire process. The bikes provided were okay, but not the most comfortable for getting around. I’d definitely recommend renting a moped through Dias-Mex Scooter Rentals instead. They conveniently dropped the moped off directly at the hotel and picked it up before our departure, which made everything super easy. The hotel is located on a strip with several other...

「Staff made this experience the best!!!」

「The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

「I loved my stay! My room had an amazing view and was so pretty!...every day enjoyed the sunshine...The staff was super nice! Ale was very kind and professional. I would love to come back!」

「綺麗なお部屋でした。湿度が高くてドライにしましたがなかなか快適とはならず2泊しましたが帰る頃にやっと体感的に良くなってきました。廊下にウォーターサーバーがおいてあるのですがコンセントがさされてなく、お湯が出ずフロントのサーバーまでお湯を入れにいくことに。暑いエリアなのでお湯が必要ないのかもと考えるのかもしれないですが必要であると思います。」

「Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. 」

「My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)」