Find hotels near SFER IK, Tulum from ￥15,239

"After arriving to this hotel i realized quickly it looked nothing at all like the pictures. The water in the bathroom sinks and shower wete salty and felt like ice water . The rooms were not in great condition.They also do not provide guests with water bottles at all they provide a container of water to each room which I'm not sure it's safe to drink . The clean towels provided daily had stains and at check out we were charged for makeup on a towel and when i asked why i was being charged for this the explanation was they do not have their towels deep cleaned The breakfast took a very long time to get it and the QR code for the menu in the room never worked and kept giving an error. The taxi service used are not consistent with their pricing and tried to charged full price for canceling which was due to flight cancelation from the weather. Even though they would need to pick us up later and charged us a different price. I would never stay here again or recommend this place which is unfortunate because the staff was amazing and nice. These issues stem from hotel management."

"Great stay, the extra perks through Expedia including the Preferred Club were worth it"

"Hola pues ya el hotel se ven las habitaciones deterioradas , la ropa de cama y toallas muy viejas , los amenities muy pobres , deberían de hacer cortesía en la noche y el hotel prender las velas , preparar la cama , cambiar toallas o poner más Además terrible que no se pueda dejar abierto un voucher y solo firmar los consumos dentro del hotel y que se tenga que firmar en cada centro de consumo , el concepto del gym ya muy deteriorado y obsoleto Los camastros y cojines en la playa viejos y sucios , arriba de la techumbre en el camastro toallas viejas , el no tener room Service o alternativas donde comer de 4 a 5 "

"everything was perfect! rooms are spotless, beach and sun chairs are wonderful, the property is gorgeous and clean. we had the best time thank you hotelito azul! all the people are so helpful too and generous. we loved everyone!"

"We had a nice stay at Otonomous. Our apartment was spacious and comfortable, and we enjoyed good wifi, tv and AC, and easy access to the pool (we had a pool view room with private pool, so we were on the main floor). The staff were all very nice and accommodating, as well. I would note, however, that there were limited cooking supplies (we had to request cutlery and pans, there are no cutting boards, other kitchen tools, or dish towels, etc.). You're also only given one bath towel and one swim towel, which isn't really enough for one week. The soundproofing wasn't good either, so if you have loud neighbours you will hear them (we were lucky to have good neighbours for most of our stay - and overall the guests were friendly and respectful). There was also construction on adjacent buildings during the weekdays, which is an issue if you plan to stay at the hotel for the day (we mainly did day trips). Also, the hotel is not within walking distance to the beach, especially if you have children (it is about a 25 min walk down a narrow busy road that is not safe for walking) - and the beach was covered in sargassum seaweed so not swimmable anyway. We found a nicer beach in Jaguar Park, which is a drive. It is also far from town (15-minute drive). So it's a balance of being more secluded (positive) but less accessible to beach and town. Overall we enjoyed our stay and it's a good launching pad for adventures in the area if you rent a car (or bicycles)."

"Loved it 😍 "

"NIce stay"

"Beautiful. Right on the beach. Clean. Friendly staff."

"Everything was outstanding! "