2/10 Terrible
Kimberley
May 3, 2024
Upon arrival at the hotel, we were escorted to our room, only to find that it did not match the one we had reserved. Despite informing the staff member who accompanied us, we were informed that our booked room was unavailable. Additionally, none of the available rooms were similar to the one we had booked, which was one of the most expensive option. Disappointed and frustrated, we opted to leave the property and make a reservation elsewhere.