「The property is very new (open 4 months I believe). Still working out the kinks but has a lot of potential. The staff were amazing and very accommodating. Down side is no bed larger than a full. My husband and I did not sleep well on this smaller bed. 」
「This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back!」
「I liked hotel design, building, rooms, cleanliness and pleasant staff, free Kayak for sea/ocean BUT
1) Does not have variety of restaurants in the hotel or around it ( IT IS A BIG DEAL ). Entire area has hotel restaurants & food is 3/5 rating.
BTW Be aware!!! shuttle 24/ Hours from Hotel to Airport is 120$ as per Hotel management and we paid 75$ by Cab ( we got lucky) otherwise cab is 100$ as well unless you bargain.
2) It is away from downtown Tulum 20-30 minutes and it is not east...
「Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye」
「No pudimos hospedarnos en Alea, estuvimos en Nerea, cuyo personal tiene una atención maravillosa. Cada día la persona de limpieza dejaba la habitación impecable. Las instalaciones siempre estaban idóneas y limpias. La playa a pesar del sargazo era accesible por el muelle. También disfrutamos con el kayak y los chalecos salvavidas que tienen a disposición. 」
「Really liked this place. Beautiful, great view, massage, service, food and drinks. Didn't know that they turn the AC off during the day but if you ask them, they can leave yours on. 」
「We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both. 」
「Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some...
「Honestly, I don’t recomend this hotel someone searching for a comfortable hotel.
Because the room is not so much confortable, just work as the room or lodge with weak shower or wind blow into..
But at least, the housekeepers are working well to have us stay as happy as possible.
So I’d like strongly to do to those who want to enjoy the beach inside national reserve park of Tulum.
First of all, the beach is magnificent with a few people; so you can enjoy private beach.
Second, you can enjoy...
