The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again
Damaris
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Janette
カップルで旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay. Beautiful property. Great food and staff. We would come here again.
Janette
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Cheri
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful! Great service, relaxing.
Cheri
2024 年 4 月に 5 泊滞在
8/10 (良い)
Kelvis
カップルで旅行
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room
#9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.
Kelvis
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Christopher、Pennington
カップルで旅行
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was incredibly friendly and accommodating. Food was very good.
Christopher
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Jocelyn、London
カップルで旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stunning location. Hotel staff from concierge to bar to waiting staff were brilliant. Food at the hotel was excellent and when we wanted to eat out they recommended and booked some truly excellent restaurants. We had a great time all round.
Jocelyn
2024 年 4 月に 9 泊滞在
10/10 (非常に良い)
Katie
カップルで旅行
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’.
ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke
Katie
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Jonathan
カップルで旅行
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.