Find hotels in Punta Cancun, Cancun

"Lovely view from our room"

"The staff is friendly, the bathroom all smell delightful & there’s a nice variety of food to eat. "

"Good"

"Amazing location best beach beautiful white sandy beach no seaweed food was decent for all inclusive I really recommend this hotel "

"Great place"

"I love the resort"

"Algunas areas ocupan reparacion Algunos empleados necesitan ser más serviciales Hacer upgrade algunas cosas en el hotel "

"Pros: The massage was excellent and easily the highlight of the stay. Staff were friendly and generally attentive, the nightly entertainment was enjoyable, and the excursion recommendations from staff led to some of the best moments of the trip. Cons: The arrival experience set the wrong tone. After a long travel day and completing check-in, we were asked to sit for a 15–20 minute conversation to schedule a membership sales presentation the next morning. It was framed as an orientation on resort amenities, which felt misleading. After hours of travel, we just wanted to get to our room. The first room had a strong chemical smell. We seemed to be the only ones acknowledging it and were offered air freshener and then an air purifier before ultimately being moved to another room within about 30 minutes. The second room still had an intermittent sewage smell coming from the bathroom when the AC wasn’t running heavily. In-room amenities were limited, and the room service food was unfortunately very poor. Food and cocktails across the resort were generally mediocre. The pools were also underwhelming—especially the Diamond Club pool, which is quite small. Because the property is built vertically, elevators are required to get around. Unfortunately, they were extremely slow and small, creating frequent bottlenecks throughout the day. Overall, the staff were kind and helpful when issues were raised, but several operational details kept the experience from feeling polished."

"We had 3 days in Cancun. We didn’t want to go too far down the the hotel strip. This hotel was about 20 minutes from the airport. The hotel was exactly what we were looking for. The room was very spacious. We had an ocean view which was a nice surprise. The staff, restaurants, market, and beach were all great. Made it possible to have a great relaxing 3 days in Cancun without having to leave the hotel. "