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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • オールインクルーシブ
  • 冷房
  • スパ

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 非対面式のチェックイン
  • 前後のお客様の入室間隔が 72 時間以上

周辺ガイド

    人気の観光スポットForum Beach徒歩 1 分
    人気の観光スポットGaviota Azul Beach徒歩 1 分
    人気の観光スポットCancun Convention Center徒歩 3 分
    空港Cancun, Quintana Roo (CUN-Cancun Intl.)車で 35 分
さらにお得に予約するには・・・

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

Choose dates to view prices

  • ファミリー スタジオ キングベッド 1 台ソファーベッド付き シービュー

    Room amenities

    • 40 ㎡
    • オーシャン ビュー
    • 定員 4 名
    More detailsファミリー スタジオ キングベッド 1 台ソファーベッド付き シービュー
  • クラブ ルーム ダブルベッド 2 台 バルコニー オーシャンビュー (Krystal Club)

    4.4/5 guest room rating

    Room amenities

    • 34 ㎡
    • オーシャン ビュー
    • 定員 4 名
    More detailsクラブ ルーム ダブルベッド 2 台 バルコニー オーシャンビュー (Krystal Club)
  • ラグジュアリー ダブルルーム ダブルベッド 2 台 バルコニー オーシャンビュー

    Room amenities

    • 32 ㎡
    • オーシャン ビュー
    • 定員 4 名
    More detailsラグジュアリー ダブルルーム ダブルベッド 2 台 バルコニー オーシャンビュー
  • ラグジュアリー ダブルルーム キングベッド 1 台 オーシャンビュー

    3.7/5 guest room rating

    Room amenities

    • 32 ㎡
    • オーシャン ビュー
    • 定員 2 名
    More detailsラグジュアリー ダブルルーム キングベッド 1 台 オーシャンビュー
  • スタンダード ルーム キングベッド 1 台 シティビュー

    Room amenities

    • 32 ㎡
    • シティ ビュー
    • 定員 2 名
    More detailsスタンダード ルーム キングベッド 1 台 シティビュー
  • ロマンティック ルーム キングベッド 1 台 バルコニー オーシャンフロント

    Room amenities

    • 32 ㎡
    • オーシャン ビュー
    • 定員 2 名
    More detailsロマンティック ルーム キングベッド 1 台 バルコニー オーシャンフロント
  • クラブ ルーム キングベッド 1 台 バルコニー オーシャンビュー (Krystal Club)

    3.8/5 guest room rating

    Room amenities

    • 34 ㎡
    • オーシャン ビュー
    • 定員 2 名
    More detailsクラブ ルーム キングベッド 1 台 バルコニー オーシャンビュー (Krystal Club)
  • スタンダード ダブルルーム ダブルベッド 2 台 シティビュー

    Room amenities

    • 32 ㎡
    • シティ ビュー
    • 定員 4 名
    More detailsスタンダード ダブルルーム ダブルベッド 2 台 シティビュー

このエリアについて

Cancun

Located on the beach, Krystal Cancun - All Inclusive is in Cancun's Zona Hotelera neighborhood. The area's natural beauty can be seen at Tortuga Beach and Forum Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Dolphin Discovery and Ventura Park Cancun are not to be missed. Take an opportunity to explore the area for water adventures such as kayaking. Guests appreciate the property's quiet location.
Cancunの旅行ガイドを見る
人気の観光スポット

周辺情報

  • Forum Beach - 徒歩 1 分
  • Gaviota Azul Beach - 徒歩 1 分
  • Cancun Convention Center - 徒歩 3 分
  • Chac Mool Beach - 徒歩 7 分
  • Tortuga Beach - 車で 4 分

交通案内

  • 空港Cancun Intl. Airport (CUN) - 35 min drive

レストラン

  • Where to eat
  • Aquamarina – Poolside buffet restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Las Velas – Poolside restaurant with a bar offering local and international cuisine. Serves breakfast, lunch, and dinner daily.
  • Hacienda El Mortero – Restaurant with a bar offering Mexican cuisine. Serves dinner daily. Reservations required.

この施設について

Krystal Cancun - All Inclusive

Beach spa retreat walking distance from Cancun Convention Center
Catch some rays at the beach or spend the day relaxing at Krystal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. All 200 rooms offer free WiFi, 24-hour room service, and LED TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Krystal Cancun - All Inclusive offers 200 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Harmony has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

オールインクルーシブの詳細

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking

Food and drink

  • 3 restaurants
  • 2 beach bars, 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/boogie boarding

Family friendly

  • Children's pool
  • Dry cleaning service
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

部屋の設備

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

ポリシー

チェックイン

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

チェックアウト

Check-out before noon
Late check-out subject to availability

チェックインに関する特記事項

Front desk staff will greet guests on arrival

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

その他の情報

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

宿泊施設の別名

Krystal Cancun All Inclusive All-inclusive property
Krystal All Inclusive All-inclusive property
Krystal Inclusive inclusive p
Krystal Cancun All Inclusive
Krystal Cancun - All Inclusive Cancun
Krystal Cancun - All Inclusive All-inclusive property
Krystal Cancun - All Inclusive All-inclusive property Cancun

よくある質問

Can I cancel my reservation for free at Krystal Cancun - All Inclusive and receive a full refund?
Yes, Krystal Cancun - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Cancun - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Krystal Cancun - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Krystal Cancun - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Krystal Cancun - All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Krystal Cancun - All Inclusive?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Krystal Cancun - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Krystal Cancun - All Inclusive?
Yes, the property is all-inclusive.
Where is Krystal Cancun - All Inclusive located?
Nestled on the beach, this Zona Hotelera property is steps from Caracol Beach, Cancun Convention Center, and Forum Beach. Gaviota Azul Beach and Chac Mool Beach are also within 10 minutes.
3.5
Good
5 - Excellent
96
4 - Good
83
3 - Okay
49
2 - Poor
44
1 - Terrible
34

3.8/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Staff & service, property conditions & facilities
Is confusing when they advertise "all inclusive" is not true - only certain items are all premium food or liquor in not.
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view! The room n people are super great. Wish I was there!
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously, do not stay here. It’s one of the cheapest hotels in the hotel zone for a reason. They really should just close down. Staff is rude, food is gross, elevators don’t work, AC barely cools, their “nicest” rooms aren’t nice at all, they never clean up the dirty dishes outside the rooms(and we were there for a week). They’re money hungry and it shows. If you don’t want to ruin your trip to Cancun, stay someone else. I’ve stayed here before and it is NOT the same. Way better options everywhere on hotel zone. This one is definitely last on my list.
Stayed 3 nights in Oct 2020

1/5 Terrible

Traveled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Leaking and the room is old, bed skirt dirty and smell . The food is very rare .
Stayed 3 nights in Oct 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
The people that worked there were amazing, but the hotel itself and the food were horrible. One night of our stay we had not water nor lights from 9am-7pm, therefore we could not get into our rooms throughout that time if we left. We had a clogged tub which caused the bathroom to over flow. In my opinion I will never stay there again. Mauricio and Ivan were so very sweet! Kudos to them!
Stayed 3 nights in Sep 2020