Find hotels in Avenida Tulum, Cancun

"The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a Keurig. Food was very good.The orange juice is the best ever!"

"The staff was friendly and helpful. Great location and amenities! Resort was kid friendly and offered a variety of activities for the kids! "

"RIU Hotel was excellent! Great customer service!"

"Very clean room and bedding. "

"Eve"

"Everything friendly and helpful staff amazing views great food "

"Food was good, view was amazing, room stay cleaned Staff was very friendly and helpful"

"The staff was awesome!! Had absolutely no complaints!!"

"Amazing resort. The staff throughout the property were wonderful, and the pool service was excellent. The only disappointing part of my stay was the front desk at the spa. The two gentlemen there weren’t friendly, didn’t seem familiar with the service I had booked, and their attitude wasn’t welcoming. Once inside, the services themselves were exceptional. Overall, it was a great stay, and I just wish the initial interaction had been more pleasant."