I give them three stars for the following reasons. The first is that it is close to a place they call a plaza de toros and honestly you can't sleep because they have events practically every weekend, the second is so you can leave the hotel. You have to go through two doors, everything is locked , I understand security, but it is very complicated to go out and the last one that seemed a bit rude to me, was when I was already checking out from the hotel, you are returning your cards and you wonder how you are going to leave if you need a card and the receptionist tells you, well wait at the door, someone will come out and let you out, that seems very unprofessional to me! My check-out was on Monday the 7th, in the morning and I was outside waiting to see who would let me out! Also honestly at the reception that day there was a man and a woman just laughing!!