Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

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Reviews

10 out of 10
Exceptional
Near Tulum National Park, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive provides everything you need. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

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About the neighborhood

Tulum is home to this hotel. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Soliman Bay and Tulum National Park. LabnaHa Ecopark Adventures and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
QROO, Riviera Maya

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a rainbow in the sky.
    Soliman Bay
    9 min drive - 4.1 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    13 min drive - 11.9 km
  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    24 min drive - 21.4 km
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    25 min drive - 20.7 km
  • LabnaHa Ecopark Adventures
    5 min walk - 0.4 km

Getting around

  • Tulum Intl. Airport (TQO)
    62 min drive

Restaurants

  • La Cocina Del Pueblo
    9 min drive
  • Seasalt
    14 min drive
  • Xula Vista Restaurant
    9 min drive
  • Bar 360
    14 min drive
  • World Cafe
    6 min drive

About this property

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

  • Hotel near Soliman Bay
  • Near Tulum National Park, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive provides everything you need. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Smoke-free premises and outdoor furniture
  • Room features
  • All guestrooms at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive offer thoughtful touches such as air conditioning and separate dining areas, in addition to amenities like free WiFi and dining tables.
  • Other amenities include:
    • Bathrooms with showers and hair dryers
    • Balconies, separate dining areas, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access

Things to do

  • Kayak
  • Outdoor pool

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Tortuga Tulum - Cenotes Park Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Onsite parking is available at the property.

What time is check-in at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?

Check-out is at 11:00 AM.

Where is Hotel Casa Tortuga Tulum - Cenotes Park Inclusive located?

Situated in Tulum, this hotel is within a 10-minute walk of Soliman Bay, Cenote Tortugas, and LabnaHa Ecopark Adventures. Maya Adrenaline and Cenotes Labnaha are also within 15 minutes.

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Reviews

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive Reviews

10

Exceptional

10

Cleanliness

8.6

Location

10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place for families

We enjoyed two nights at Casa Tortuga. The water park is very fun with a tour guide and to explore on your own. Food at Baalmán was very good as well. The downtown strip that is full of other restaurants and shopping is only a 20 minute drive.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The home is clean and beautiful. The pool was gorgeous as well. The cenote park being onsite and included was an amazing perk. I highly recommend. It’s great being able to walk out the door in the morning and be at the cenote park. Everyone was very friendly and helpful. Could not recommend more highly.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, location, listing accuracy

Great place

We stayed 2 nights.. explored the cenotes. Food offered is not great at the restaurant. Ballimans had great ambiance but was difficult to find and figure out parking. The hotel office was also hard to find... and the lobby of cenotes was zero help. But once we figured out where we were going they were extremely helpful and kind. Everything was very clean and better than expected
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

New build, nice secluded area with onsite Cenotes

So the property we stayed in was brand new. We there are nice Cenotes on site. 6 i believe so you can explore for free on your stay.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Suites cómodas , instalaciones nuevas y acceso al parque cenotes casa tortugas sin costo adicional
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Stayed 7 nights in Dec 2025