トゥルムでオールインクルーシブのホテルを探す

「We travel often to Mexico and I will say this was one of our favorite resorts. The grounds are beautiful, the staff is top notch and the location is perfect. We snorkeled everyday right out front of the hotel and saw so much wildlife. We watched a mother sea turtle lay her eggs on the beach at night and we snorkeled with so many sea turtles. José Mejía the Concierge in Building 4 went above and beyond for us. My bathing suit top blew away from laying out on our patio drying and he went and...

「The food was terrible. Not a lot of options for restaurants available. Restaurants you had to have reservations for some not all. No amenities, short staff, although staff were wonderful but definitely under worked. Air conditioning didn’t work properly in the too as it should while it was very hot. One swim up bar. The beach was nice but you couldn’t get in due to the seaweed. It doesn’t have a lot of engaging activities on resort. No entertainment. Drinks were very basic and mid and we even...

「We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!」

「La mayoría de personal solo se enfoca en turismo de piel blanca , mi familia y yo somos ciudadanos americanos pero somos mexicanos al mismo tiempo , sin embargo siempre en la atención el personal ponía por delante a las personas de piel blanca , lástima que siendo mexicanos nos hayan echo sentir discriminados, no volveremos」

「We just returned from a week at the Grand Palladium Family Select Riviera Maya. The week was perfection! From the accommodations to the staff to the yummy food and everything else! Check in was a breeze! Our bags were taken upon arrival and brought to our room when it was ready. When we checked in we were offered an upgrade from the garden view junior swim out room to the beach front swim out. What a great upgrade! Out butlers were great! Emmanuel, Don, and Luis were always checking in...

「自然に囲まれていてとても素晴らしい景色でした。コンシェルジュのマリアナさんが素晴らしい接客でした。レストランは沢山あるけどもう少し美味しいと嬉しいです。」

「Lovely property in so many ways. All the staff are awesome, I mean all of them. Alfred and Edwardo were absolute gems upon arrival. Favorites were Spa, Relaxation pool and each of the reservation restaurants. It was relaxing and just what we needed!! Thank you!」