Find Hotel with a Concierge in Avenida Tulum

"Everything was amazing "

"I like everything about this resort "

"Excellent amenities!"

"This was a honeymoon gift. They had a fabulous time. The hotel went above and beyond to make it special "

"Excellence club was our favorite! Best meals at Magna restaurant inside the club. Bartender Jorge was amazing! He had our drinks ready as soon as he saw us enter the club. Outside of the club, we were greeted by every employee. At any time we felt we could ask and it would be given. Beach was beautiful. Food was tasty. Room was cleaned daily. Pools were amazing. Highly recommend this resort! "

"The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel."

"Always fun "

"We had a great experience at Fiesta Americana Condesa. I proposed to my girlfriend and I wanted to give a huge shoutout to Fabian and Margarita at the Concierge. They made the experience effortless and I cannot thank them enough. JJ and Oscar gave excellent pool and beach service and we were very satisfied with the experience. We had the premium room with a plunge pool. The plunge pool could have been cleaner, however I think the issue was things would fall in, not something they can really control. The bathroom had a very spacious shower. The room was comfortable all around. They were not "

"great services always constantly offering help"