マヤ カンクン博物館周辺のホテル

「Good 」

「全体的には満足でしたが、スタッフの対応が残念なところがありました。」

「ホテルは満点でも歩いて行けるところが無い」

「The spa was beautiful and relaxing. Pools were nice. We spent most of our time in preferred pool. The staff in hotel are all wonderful. Our butler, Andre was great. Pool concierges, Irving and Abraham were awesome in helping with pool chairs. The preferred sky bar was also amazing. And the staff was very attentive. One hiccup upon check in. We booked a preferred club oceanfront king with terrace. Were requested a higher floor. We were told we were on first floor. When we were taken to our...

「We had to move after 2 nights b/c they were doing construction outside our door. The 1st night in the 2nd place a woman let herself into our room with the key, saying she booked it through airbnb. She’s been given the wrong info. 2 days later we couldn’t use the balcony b/c they were power washing right above it. Our stovetop has electrocuted me multiple times even though I was very careful after the 1st time. Our 5th night the microwave lit on fire. 2 security guys came to to try to find out...

「食事は色んな種類があり、味も日本人向けだと思います。フルーツ、野菜が沢山あり、ビーガンの方にも向いていると思います。スタッフはとーっても親切でした。」

「staff was very kind and on top of empty glasses and if we needed anything. Hotel itself was pretty clean, I enjoyed my stay. 」

「Our room was really nice. We stayed on the adult only side the Reserve. The only not so great restaurant was Capella the Italian restaurant. Food was mediocre. The lasagna was terrible small and dry from being under the heat lamp forever. Spa pool has seen better days. Also all the spas have no working functions and are not heated. The pool must have a leak since it is not full. It is not even up to the skimmer. Needs work. We still enjoyed our stay but i don't think i would be back」

「スタッフ最高でした。 日本人には」

「It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.」