Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I stayed during the first days of this beautiful hotel and I can say that it was a pleasant experience. It is correct that everything is new, including the staff, but there was no moment where I felt that things were missing, I think that at this moment it is just enough to have a very good vacation, with few people and fast service. Unfortunately, the sargassum problem also affects this hotel and the beach is not at its best, however, they have a giant lagoon-type pool that made me not miss the...
I stayed during the first days of this beautiful hotel and I can say that it was a pleasant experience. It is correct that everything is new, including the staff, but there was no moment where I felt that things were missing, I think that at this moment it is just enough to have a very good vacation, with few people and fast service. Unfortunately, the sargassum problem also affects this hotel and the beach is not at its best, however, they have a giant lagoon-type pool that made me not miss the...
My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...
My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Nicholson
Reviewed November 2, 2021Reviewed November 2, 2021
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway
Francisco
Reviewed October 24, 2023Reviewed October 24, 2023
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Everything an all-inclusive, adults only resort should be. Very attractive modern facility. Nice elegant restaurant choices. Very friendly and attentive staff. All the food and drink you could want at all times of the day. No worries about tipping (we did some anyway).
The only negative is the hard sell to buy more vacations through their chain of facilities. They accost you on check in and check out and you have to say “No” to the point of rudeness to get them to leave you...
Everything an all-inclusive, adults only resort should be. Very attractive modern facility. Nice elegant restaurant choices. Very friendly and attentive staff. All the food and drink you could want at all times of the day. No worries about tipping (we did some anyway).
The only negative is the hard sell to buy more vacations through their chain of facilities. They accost you on check in and check out and you have to say “No” to the point of rudeness to get them to leave you...
David
Reviewed December 27, 2022Reviewed December 27, 2022
As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows.
We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...
As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows.
We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...
Paula
Reviewed September 21, 2022Reviewed September 21, 2022
I recently stayed at this beautiful resort that offers exceptional service and a range of dining options. As a foodie, I tried most of the restaurants and found the meals to be good overall. The Lobster House was my favorite, as it served outstanding breakfast, lunch, and dinner. The Kitchen Table offered a breakfast buffet with plenty of delicious options for everyone. Chez Isabella provided a great dinner experience, while Oregano's lunch menu hit the spot for me. Basmati had a nice ambiance,...
I recently stayed at this beautiful resort that offers exceptional service and a range of dining options. As a foodie, I tried most of the restaurants and found the meals to be good overall. The Lobster House was my favorite, as it served outstanding breakfast, lunch, and dinner. The Kitchen Table offered a breakfast buffet with plenty of delicious options for everyone. Chez Isabella provided a great dinner experience, while Oregano's lunch menu hit the spot for me. Basmati had a nice ambiance,...
Sabia
Reviewed January 28, 2024Reviewed January 28, 2024
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Ame
Reviewed December 5, 2024Reviewed December 5, 2024
We stayed at Secrets Maroma for 7 nights and to say we had a great time is an understatement! We did stay in the Perferred Club Junior Suite Ocean View, building 16, and the view of resort and ocean was great! From the moment we arrived and until we departed, the service is outstanding throughout the resort-from the wait staff, bar tenders, front desk, and especially our conceirge-Emmanuel! Emmanuel was excellent- and took care of all our needs when needed!
The food at all restaurants was...
We stayed at Secrets Maroma for 7 nights and to say we had a great time is an understatement! We did stay in the Perferred Club Junior Suite Ocean View, building 16, and the view of resort and ocean was great! From the moment we arrived and until we departed, the service is outstanding throughout the resort-from the wait staff, bar tenders, front desk, and especially our conceirge-Emmanuel! Emmanuel was excellent- and took care of all our needs when needed!
The food at all restaurants was...