Find hotels near Playa Tortugas, Cancun from ￥10,662

"Not to bad"

"Buena locación y buen servicio. "

"The food was delicious and the staff were always friendly and helpful!"

"Perfect size rooms for family of five, calm waters, peaceful feel. Went to Royal sands more action, larger pools, strong waves. Enjoyed our time. Decent food and reservation restaurants had very good food. "

"Buffet food was excellent Bar was great Staff vary helpful and friendly "

"Loved everything, minus some of the staff that harass you everyday about VIP deals. Other than that, my fiancé and I really enjoyed this resort. Staff are friendly, the beach and pool area were busy but not too busy that you couldn't find beach chairs! Night life is great. Decent restaurants in-resort. Would stay again."

"Everything was good "

"Overall, the Cancun Bay Resort is a budget-friendly hotel, but the reality is quite different from the pictures. When we arrived, the first room was dirty and things left on the bed, possibly even blood stains or makeup stains and even though we were given a free upgrade, the new room still wasn’t up to expectations. Staff repeatedly entered our room without knocking up to six times which made us feel extremely unsafe, especially with children. While it was marketed as all-inclusive, food options were limited, and not all drinks were included. On the plus side, though, even with a late flight, they let us keep using the facilities after checkout, and they stored our bags, which was really convenient. To their credit, when we reported an AC leak on the first night, maintenance did fix it quickly. So, it can work for a budget stay, but families especially should be cautious, as privacy and cleanliness were major concerns for us."

"The room was clean and sufficient but definitely run down and could use some fixing up and repair. Sliding door did not lock and weather stripping was hanging down. No art on the walls, but lots of "patched" areas were noticeable. There is no closet for hanging clothes and no mirror in the room so only mirror is in the bathroom. Also, bathroom door is frosted glass that offers very little privacy. Shower was very nice and AC worked really well."