Find hotels near Playa Tortugas, Cancun from ￥9,326

"We have been going to the RIU Peninsula for 5 years and RIU hotels in Cancun for 13+. The RIU peninsula has evolved into more family or kid friendly rather than balancing adult activities. Literally basically lights out by 10pm. Shows are mixed between their own entertainment crew and some nights professionals. Keep in mind shows are open for kids so be ready for constant interruptions and adults not watching children. NOW; THERE IS NO UTILIZATION OF OTHER RIU Amenities after 5:30 so be sure the check entertainment schedule as you will not be able to join other RIU hotels shows as previously allowed. Elevators on main high rise was broken so many trips up and down from 16th floor. Requested repair on fridge and within six days still had not been fixed. Keep in mind ice only on 3 floors. So with elevators broken and warm fridge …. Well enough said. Now the staff in restaurants and bars are amazing. We will definitely be going to an adult only hotel next year and I hope the RIU increases their level of service. "

"Our room smelled like moth balls and mildew. Dirty floors "

"Breakfast was yummy,a huge variety"

"Clean room. Helpful staff. Great pool with bar and restaurant. Only downside is you cant walk anywhere. No beach access anywhere close by."

"To be 4 star hotel is a.joke batroms and showers are together shower dont have a door ebriting is to old and outdated you needntonhave reservations to get in to a restaurants, bathrooms on pull areas dont have running water. 1 star"

"The beach has a lot of seaweed (so dirty) Expedia offers to me transport airport-hotel-airport for free (I asked for) and they (Expedia-Temptation) didn´t give me the service even I asked. "

"From the beginning, the people who attend to you are unfriendly. More intense and somewhat annoying are the vendors who are everywhere inside the hotel The room had a musty smell, the air conditioning a horrible sound. We had to call an employee to help us with the window curtain because it did not close. We were helped to sleep by tiredness but not by comfort. You could not get water for the room after 10 p.m. Despite being an "all-inclusive" hotel, you had to pay if you wanted bottles of water in the room. And the extra taxes they charge when they arrive at the hotel, do not appear when they pay on Expedia. "

"The all-inclusive hotel was generally well appointed and well organized. We had some difficulties with the dinner reservation process. The atmosphere was very family friendly, and the waterpark offerings were exceptional."

"We were hit with a Time Share like ask right at check in. Say no, they were doing a hard sell. Very slow service around the pool and at the beach. The French and Italian restaurants were excellent. The pool entertainment staff were great. "