Gran Puerto Pier

My stay at this hotel was just OK! The lack of elevators was very disappointing because you had to climb at least 3-4 flights of stairs to get from your room to the main lobby, or up a steep ramp. The only elevators were in the main hotel. I was bit up by some type of bugs from my face down to my feet! I am still dealing with the bites 3 days after leaving. Everyone should have access to all restaurants. There should not be an excessive up charge for steak, lobster, and crab. The focus could be more on a great dining experience instead of just entertainment. Also STOP WATERING DOWN THE DRINKS! I noticed that the drinks were all watered down. I had nothing but shots and I’m not a regular drinker, but I got no buzz. I had to purchase outside alcoholic beverages because the drinks were not good! Serve real champagne and not sparkling wine. Stop being so pushy on trying to get people to participate in timeshare presentations. It’s very annoying and the gifts aren’t worth the hassle. Because once you decline the offer the staff turns rude! Speaking of staff, although most of the restaurant staff were pleasant I noticed that their motivation was the tips. I asked to be moved to another section because it was too cold u see the A/C unit, the staffer told me to go move and walked away from us. Not cool! Overall I give my stay a 4.5 out of 10. The best part was the octopus tacos

I didn’t like the ongoing construction they had maybe a notice would’ve went a long way informing us that there would be construction going on but other then that everything was amazing especially the entertainment shows they had during the nighttime.

Everything was 10/10, the service, the food, the staff, the room cleaning, excellent.