Find Resorts & Hotels with Spas in Playa del Carmen

"We were welcomed in and immediately was shown our room by our concierge ( i don’t remember his name but he was very helpful)! The food was delicious the staff was polite and helpful, room service was a little behind or short staffed but otherwise we got everything we needed when we asked for it. Definitely be back to The royal haciendas resort! -The Rearicks "

"Good"

"The room was clean, comfortable and inviting on arrival. Service was top notch, staff was friendly and attentive, food service was terrific and easy to navigate. The facility was beautiful and well maintained. "

"Entire staff in all areas...super friendly and helpful! Enjoyed the activities around the pool area. ANDREAS was a great host and loved thet he participated in getting the groups involved!!!!"

"Wonderful stay, wonderful employees! The food was great! Lots of things to do, entertaining shows at night. I travelled with kids and they had so much fun. We had an amazing experience overall! Wouldn’t change a thing. Keep up the great work! "

"Staff was awesome 👍 and very beautiful resort. "

"Facility and service was excellent. Ability to go to restaurants without reservations made there use easy when compared to other resorts where you need reservations that are limited, or are charged extra to using the restaurants."

"Food was excellent, room very spacious and clean,staff very friendly, shows a must see . Pools were wonderful, foam party was awesome . Will definitely stay here again .."

"La comida deliciosa. Muy bonito el hotel, lo único que está muy grande y no te da tiempo de hacer todo, tienes que ir varios días para aprovechar todo"