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"Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful. "

"Hotel was nice. Location is good, you can walk to the bus stop to go the to city and mall. The Air conditioning didn't work well, it cooled some but everything was wet with the humidity in the room. The bed was really hard. The spa though…the massage was AMAZING!! Downside to the resort is that everything closes early (bars open late and close early😞). If you are a smoker you only have small designated area. Pretty typical small resort. Very clean."

"There's no swim up bar, however there's one right next to the pool. Gym was decent size and very clean. "

"Room was very clean and the view was AMAZING! Just wish it had a swim up bar, but the pool service was amazing"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"Overall the resort was great, staff was nice and attentive. Great place for kids. Rooms that connect to other rooms lack some privacy because you can hear through the door. Also, be sure to not be above the lobby if you are worried about noise from performances."

"The food was delicious and the staff was so attentive. There was hardly any lines for the bars and the lines for dinners were manageable. The housekeeping was amazing and the room felt refreshed every day. "

"Take sunscreen and have fun! "

"Room bedsheets were dirty and old and ran down. Wish they had better entertainment in the theater versus always having to go to the Rio party. Rooms are definitely outdated. Staff is excellent very helpful .Everybody was really nice overall I think I’d try them again once they do the renovations hoping things are better."