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"The staff was so rude, I’ve never been to an all inclusive that the staff was not overly polite and helpful. The food was DISGUSTING! Couldn’t get into a single restaurant in the resort the whole 6 days we were there. Charged us for my youngest daughter losing her wristband, $78 at the end. There was no food around the area to eat after 7pm. The buffet was miserable, same used food daily. "

"The room was dirty when we arrived! But that quickly came and cleaned up. Staff was very friendly "

"Everything was great. Buffetts to be bigger and have better food. "

"Best hotel of all time "

"Overall, the property was up to standard. The beach was great, but there was no swim up bar. The chair situation at the pool is a problem. All in all a nice place to stay to relax."

"Our family of 4 stay at Sunscape was excellent, very family oriented. Fun activities for all ages. All of the entertainment staff were amazing. The food was great with a lot of options. Our room was comfortable. Already planning another trip back. "

"Everything was amazing "

"Rooms where awesome with ocean view but there was a catch, the lights on the porch automaticly come on at dawn until around 11 pm which made the jet tub a little uncomfotable. The food was really bad. At the buffet some items remained all day round when it was supposed to be cycled three times a day. Portions at the resturant where very small, you needed to order two. Then when you ordered two the waiters would get frustrated. We left the resort three evenings for dinner at a cost. Excursion food off the resort was verrrry good. The alcohol drinks where a struggle to take down, way to much sugar mixed with bottom shelf watered down alcohol. If you wanted top shelf you had to tip BIG or be apart of some infinity group which was a scam in itself. If you go dont get pulled in to a sit down to here about infinity, waist of half of a day. The lobby bar was the only one that offered some top shelf options without the hassle. Be prepaired to claim your seats for the pool or beach very early in the am or you will be outta luck. Cabannas by the ocean are totally worth it, 100 usd a day with a waiter non stop and some really good food that is offered no where else on the property. As far as the staff goes we really meet some great people. Fernando and Victor at the beach where the best! Fredy at the front desk was very helpful. "

"Best if used as a hotel instead of a "resort". The staff were generally fantastic but the facility shows its age. The breakfast buffet was terrible and very overpriced. Grab a pastry from the market and head into town for lunch. Alcohol was very very expensive if bought outside a meal plan. Some of our bills rivaled LA or Vegas mid high level restaurants, but food was not on par. Spot meals at the sports bar were decent however. "