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「Property is very beautiful, food in Mexican restaurant needs to be updated more for a Mexican menu, Paul’s Beach everything it’s very nice, some of the staff was amazing. Very good customer service. only one Lady where you’re making reservation for restaurants she didn’t was so pleasant. Thank you so much for everything we enjoyed our stay」

「need fan or a window in the bathroom and a door to the shower」

「The property ground’s continue to be well maintained but the rooms are beginning to age with upgrades required in the bathrooms, room furniture and drapes/curtains. We had some issues with the rooms and asked the preferred teams to reassign rooms which was quickly supported. The waterpark and dolphin exhibit were both closed and the pool at the caribe was not being cleaned daily near the swim up bar. Meals were good at the restaurants overall but a couple issues stood out with caribe buffet...

「Все прошло отлично!!!」

「In the bathroom exhaust fan doesn't exist which is horrible for the environment and customers. Mold on top of the caulking inside the tub. AC thermostat won't work. Always blowing cold air non-stop.」

「Los restaurantes, increíbles. Mi único comentario de mejora, seria modernizar las televisiones de las suites, pero es un detalle menor.」

「自然に囲まれていてとても素晴らしい景色でした。コンシェルジュのマリアナさんが素晴らしい接客でした。レストランは沢山あるけどもう少し美味しいと嬉しいです。」

「Smaller resort, staff is more attentive and remembers everyone. Great selection of food choices on and around resort for eating areas and many drink options at the bar. Always able to find lounge chairs and cabanas on the beach. Shuttle service quick to get around. Access to included surrounding partner resorts for more activity options was a plus.」

「空港から1時間ちょっと、広大な自然豊かな敷地の中に四つのホテルがあります。コロニアルが子供連れ向け、サンドが大人向けです。色々な催しが開催され6泊しましたが飽きません。どのスタッフも笑顔で親切に対応してくれます。ただ夕食のレストランの味は期待しないでください。」

「Muy bonito todo el hotel en general.」

「We really enjoyed the Iberostar. The food options were very good. The drinks were great. The dive operation was a bit disorganized but pretty well managed. We heard Eva giving a couple grief for being late but the dive boats weren’t on time once all week so that seemed a little off side. Our maid did a lovely job. The Chef came out twice to ask us how we enjoyed our meals. My husband did get sick the last night and we assume it was the Tilapia he ate but we aren’t sure. The Oriental restaurant...

「It was all fine other than the people booking our suppers and travel from to the airport. We showed up for suppers and werent booked even tho we did all the booking the first day. Then our van didnt show up for us at all on the last day.」

「Increíble el servicio, el hotel precioso. La atención de todo el personal fue de primera, sobretodo del mayordomo de nuestra zona, fueron super serviciales y amables. Todo fue excelente y pasamos una estancia maravillosa e inolvidable.」

「Beautiful property, beautiful beach. A tropical paradise.」