ãrestaurant were not booked even with oral confirmations
Very humid inside the room
Canât flash toilet papers in the toilet
Shower was too hot and too cold
Foods are terrible
Only two options for breakfast and lunch
The numbers of buses for transportation in the resort was too small
Luggage was not picked up at the booked time
ã
ãStaff were very friendly. Resort is beautiful and transportation around the resort comes in a timely manner. Spa is relaxing and worth every penny!ã
ãEveryone was very kind, I was a bit sick and the staff in the restaurant kept looking at me sending hot tea to my room, which helped a lot. In general all the staff from the beginning to my last day was incredibly!
My room accommodation really looked as VIP
The hotel is very quiet, perfect for couples without children, travelers for business since the hotel has a very comfortable work room. This is the kind of hotel I look every time I travel to find relaxing and peace
Thank you all!!ã
ãWe had such a great time at this resort! Everything from the food, drinks, pool, and entertainment was amazing, and we honestly didnât want to leave. Already planning our next trip back because we loved it that much!
Big shoutout to Sonia at the theater barâ she went above and beyond to make us feel welcome and taken care of. Her service was outstanding and really made our evenings even more enjoyable.ã
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4.0ã€æ宿æ³æœèš
Punta Cana
10 段éäž 7.6ãè¯ãã(554) 件ã®å£ã³ã
7.6/10
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(554)
ãFrom the moment we arrived at Sunscape Coco Punta Cana, we felt truly welcomed. The security guard who greeted us was exceptionally kind, setting the tone for the outstanding service that followed. At the reception, the staff was very attentive, and to our surprise, we were invited to a VIP lounge to complete our check-in in a more comfortable and personalized way.
Our room exceeded expectations: it offered a beautiful view of the pool and was thoughtfully equipped with all the essentials, from...
ãWhat a little gem! Among the big resorts and fast paced hotels, this small boutique hotel stands out for its uniqueness, accommodations, and an impressive staff led by Jonal. Our room was well appointed with quality bedding, comfortable bed and quiet AC. We were upgraded to room #1 that has a private sitting room where we had morning coffee and breakfast and afternoon tea. The attention to detail and service provided by Jonal and staff needs to be mentioned because it was the highlight of our...
"restaurant were not booked even with oral confirmations
Very humid inside the room
Canât flash toilet papers in the toilet
Shower was too hot and too cold
Foods are terrible
Only two options for breakfast and lunch
The numbers of buses for transportation in the resort was too small
Luggage was not picked up at the booked time
"
"Room cleansing is the worst.
It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues.
The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal.
This place was rated harshly because it is 4 stars."
