セレナーデ全スイート - 大人専用リゾートにプールはありますか ?

はい、この宿泊施設には3 つの屋外プールがあります。

セレナーデ全スイート - 大人専用リゾートの宿泊料金はどのくらいですか ?

2026 年 1 月 24 日現在、2026 年 2 月 1 日に大人 2 名でセレナーデ全スイート - 大人専用リゾートに 1 泊した場合の最低料金は￥60,530 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

セレナーデ全スイート - 大人専用リゾートはペットと宿泊できますか ?

はい、この宿泊施設には体重が 1 匹あたり 5 kg までの犬を同伴できます (1 室につき 2 匹まで)。1 匹あたり 1 泊につき 100 USDの手数料が必要です。いくつかの制限が適用される場合がありますので、詳細は施設にお問い合わせください。

セレナーデ全スイート - 大人専用リゾートの駐車料金はいくらですか ?

この宿泊施設では、セルフパーキングが無料でご利用いただけます。

セレナーデ全スイート - 大人専用リゾートのチェックインは何時ですか ?

チェックイン開始は 15:00 です。

セレナーデ全スイート - 大人専用リゾートのチェックアウトは何時ですか ?

チェックアウトは正午です。

セレナーデ全スイート - 大人専用リゾートはオールインクルーシブですか ?

はい、オールインクルーシブの宿泊施設です。すべての食べ物と飲み物が含まれています。

セレナーデ全スイート - 大人専用リゾートはどこにありますか ?

ビーチに位置するこのオールインクルーシブ宿泊施設は、カサデトロビーチから 0.3 km、ダウンタウンプンタカナおよびココタルゴルフクラブ & カントリークラブから 15 km 圏内です。ババロビーチおよびロスコラレスビーチも 15 km 圏内です。

セレナーデ全スイート - 大人専用リゾート口コミ、宿泊料金、写真 2026

Q: セレナーデ全スイート - 大人専用リゾートの宿泊料金はどのくらいですか ?

2026 年 1 月 24 日 現在、2026 年 2 月 1 日 に大人 2 名でセレナーデ全スイート - 大人専用リゾートに 1 泊した場合の最低料金は ￥60,530 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。 ご希望の日付を入力 して、正確な料金をご確認ください。

Q: セレナーデ全スイート - 大人専用リゾートのチェックインは何時ですか ?

チェックイン開始は 15:00 です。

Q: セレナーデ全スイート - 大人専用リゾートのチェックアウトは何時ですか ?

チェックアウトは 正午 です。

Q: セレナーデ全スイート - 大人専用リゾートはどこにありますか ?

ビーチに位置するこのオールインクルーシブ宿泊施設は、カサ デ トロ ビーチから 0.3 km、ダウンタウン プンタ カナおよびココタル ゴルフ クラブ & カントリー クラブから 15 km 圏内です。 ババロ ビーチおよびロス コラレス ビーチも 15 km 圏内です。

周辺地域について

セレナーデ全スイート - 大人専用リゾートは、プンタカナのビーチにあり、空港の近くに位置しています。アクティビティを楽しみたいなら、ココタルゴルフクラブ & カントリークラブやイベロスターゴルフコースがおすすめ。ショッピングなら、ダウンタウンプンタカナやブルーモールプンタカナへ行ってみましょう。カサデトロビーチとババロビーチも必見の人気スポットです。シュノーケリングなどのウォーターアクティビティを満喫しましょう。プンタカナの旅行ガイドを見る

6/10 (普通)

JANE E

家族旅行, グループ旅行

2026 年 1 月 23 日

良かった点 : 清潔度、施設のコンディションと設備

I found the food mediocre except the buffet stir-fry and the breakfast buffet. I found the staff very somber and rarely smiled and most had no English. The staff at the beach bar were rude and told my husband he would make him the drink he requested for 2 dollars! The positives were Jerilenny that was friendly, knowledgeable and always had time to answer any questions, Angel in the buffet always had a smile and was attentive and spoke very little English but did his best, the third was Valentina from the membership staff. She knew her information, spoke extremely well and was a delight to talk to. We were bored, disappointed and my husband got sick from the lack of sanitization in the buffets and bars. For these reasons we will not return and cannot recommend this resort to others.

2026 年 1 月に 7 泊滞在

8/10 (良い)

Lashanda

カップルで旅行

2026 年 1 月 22 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Me and my husband absolutely had a great time at this resort however, there were some things that didn’t break the good time but needs more work. The app was down a lot so we could not. schedule our dinners after coming back from an excursion early that morning afternoon or the evening. There is one ATM between both hotels so of course it broke so we did not have money to tip very many people on our excursions which made us feel very uncomfortable because they went all out to show us a good time. The last thing is if they asked to book your complementary breakfast or lunch for you don’t do it. This is to get you to invest in the property and they take up to 2 to 3 hours of your time trying to sell you, which is a great deal, but if you’re on vacation and they ask you how long you’ve been there which for us was 24 hours and we knew nothing about our hotel yet, this is not what you want to do with your time.

2025 年 12 月に 8 泊滞在

Patricia Ann

2026 年 1 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Yed

2026 年 1 月に 6 泊滞在

2/10 (非常に不満)

Teania

カップルで旅行

2026 年 1 月 20 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

This has been the worst resort I have visited in the 20 years I’ve been traveling to Punta Cana. It started with my butler (mayordomo), Robellin, whom I only saw on the day I arrived and never again. I was not provided with an orientation or a property tour, which made the stay feel disorganized from the beginning. That said, I truly feel sorry because there are staff members—Altagracia and Wilson at Serenade Punta Cana, as well as Alberto at the All Suites buffet—who showed genuine professionalism, experience, and care. They truly tried their best to make our vacation enjoyable, and thanks to their efforts, parts of our stay were better. Unfortunately, their excellent service is overshadowed by poor administration and the lack of consistency among other staff members. Because of this, I would not recommend this resort unless there is a significant change in management and leadership.

2026 年 1 月に 9 泊滞在

4/10 (不満)

Brian

グループ旅行

2026 年 1 月 20 日

気になった点 : 設備とサービス、施設のコンディションと設備

Over half the group who went came back sick from contaminated food/water. Bars had closed before they were supposed to, and several drink orders were wrong. I ordered a dirty martini and they gave me a cup of olive juice, completely forgot to put in alcohol. We also found inconsistent house keeping between the groups rooms. Some wouldn’t get fresh towels or drinks refilled, others had no issues.

2026 年 1 月に 8 泊滞在

2/10 (非常に不満)

Darya

2026 年 1 月 19 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

This is definitely not a 5-star hotel — 3.5 at best. The rooms are outdated, and you can see the condition of the towels for yourself. The staff is rude. Every time a cocktail is made, it’s done with a visibly annoyed expression. Not all bartenders are like this, but unfortunately most of them are. The housekeeping staff is the same — constantly unhappy faces, even though we left tips. The food selection is very limited, although the food itself was tasty. There were cockroaches in the buffet area. I will never return to this hotel in my life. One of the worst hotel experiences I’ve ever had.

2026 年 1 月に 5 泊滞在

8/10 (良い)

Jose Javier

家族旅行

Madelin Reyes

家族旅行

2026 年 1 月 17 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Overall great resort.

2026 年 1 月に 6 泊滞在

8/10 (良い)

Courtney

カップルで旅行

2026 年 1 月 17 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

We came here for our honeymoon! The resort itself is very nice! You have access to both Serenade resorts, which is a nice perk. The rooms were nice, but could use some improvement. If the rooms were a bit nicer I would have given the resort 5/5 stars. The light switches sometimes didn't work and we needed to press multiple times for the lights to come on. It was also annoying that the light for the room with the toilet was outside of the room - it was fine, just annoying haha. The TV sometimes didn't work that well, either, but for the most part it was okay. We had a swim up room and we LOVED it! Your own easy access to a little pool was so nice. It is a shared pool, but you kind of have your own space. We had the garden view, so we faced the trees. We loved that for the peace and quiet vs having a pool view facing the inner side of the resort. If you want to still sort of be a part of the excitement and everyone walking by, I would recommend the swim up room with a pool view. The lounge of the resort was beautiful! Comfy to sit and relax in. The buffet for dinner is where you want to be! I can't remember his name, I think Raniel? He was the one doing the stir fry - he was awesome! We LOVED that meal station. The steakhouse was also a huge hit! We had Myker for our server and he was fantastic. A plus that the food was DELICIOUS! The room service options are very limited and not always what you’re expecting. In general, this resort was great! Would recommend for a getaway!

2026 年 1 月に 7 泊滞在

10/10 (非常に良い)

Ashley

家族旅行

2026 年 1 月 17 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

The rooms were cleaned and stocked with amenities. The staff were excellent! From the front desk to the restaurants and bars. There was so much to do everyday and night. Plenty of activities and events. You truly don’t have to leave the resort. I loved everything about my experience at Serenade All Suites and I will definitely be going back. I love Luis and Omar! My two favorite guys!

2026 年 1 月に 4 泊滞在

10/10 (非常に良い)

Todd Aubrey Green

カップルで旅行

2026 年 1 月 16 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I loved everything about this place!

2025 年 12 月に 4 泊滞在

2/10 (非常に不満)

Carlos

2026 年 1 月 14 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

Bad service a lot of street dogs inside the resort

2026 年 1 月に 2 泊滞在

2/10 (非常に不満)

Abdul

カップルで旅行

2026 年 1 月 14 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff was not very welcoming, nor did they seem happy to be there, constantly out of towels for beach/pool, room service is not 24/7, bedroom sheets not changed and instead just remade bed with same sheets, occasions where there were no clean towels left in the room after service, TVs did not work properly, booked a couples’ massage that was cancelled by the spa due to no staff, reserved a master suite and the welcome gift was a small bag of peanuts and crackers, booked an excursion via an agency that roams the hotel’s private beach which was essentially a scam. It’s been two weeks since the return of our visit and still have not gotten the refund for the $250 massage we booked that was cancelled. Bars understaffed, drinks watered down, not much liveliness on the adults only side. Would never return to this establishment.

2025 年 12 月に 4 泊滞在

10/10 (非常に良い)

Terry

家族旅行

2026 年 1 月 13 日

良かった点 : 清潔度

Check-in was very quick and easy delightful staff check in us and I can’t remember her name. We had a family emergency and had to leave the next day which was very sad but they took very good care of us.

2026 年 1 月に 7 泊滞在

2/10 (非常に不満)

Janaé

グループ旅行

2026 年 1 月 13 日

気になった点 : 清潔度、スタッフとサービス

Not every staff was nice. Room is cold and humid/moist at the same time. I was placed in a room with a wet bed. Room service comes in your room even when you put do not disturb. They also will use your bathroom, the lady who used my friend’s toilet left blood on her seat. Golf cart transportation pick and choose when they want to escort you even during hours when they are supposed to. The beach is public meaning anyone can just come into the resort.

2025 年 12 月に 6 泊滞在

8/10 (良い)

Kaiya

家族旅行, グループ旅行

2026 年 1 月 12 日

Room was clean, staff was nice, food was okay

2026 年 1 月に 4 泊滞在

8/10 (良い)

Karen

カップルで旅行

2026 年 1 月 12 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Our room was spotless as well as the reat of the hotel and the staff was so friendly and courteous! Especially Ruth! The amenities in the room were great and the beach was awesome! The only reason I gave it 4 stars was that I felt the adult side had fewer specialty restaurants. But the food at the restaurants we had was outstanding!!!

2026 年 1 月に 7 泊滞在

6/10 (普通)

Skyah Hollind

家族旅行

2026 年 1 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

気になった点 : 施設のコンディションと設備

Hotel has potential but needs to do a better job communicating with guests when they have issues. Multiple issues with hotel room when first arrived. Hotel is nice but needs to be better upkept for the price we paid for it. No water in room one day. There was no communication or response to why or to try to switch rooms to address this. Door of room in first room given looked like it had been broke into, super slow response to switch rooms. Took multiple calls/visits to desk upon arrival. Staff was pleasant throughout trip. The food choices never really changed. It wasn't bad but wasn't great either! We were there on New Years Eve and they did have a nice, unique menu at the buffet that day. This hotel wasn't horrible by any means but should never have an 8.0 relating on Expedia. We would give it a 6.0 mainly due to the poor upkeep of rooms and lack of communication when there were issues. If we had paid 1/2 of what we paid it would have been more appropriate in a value sense. We enjoyed our time there overall once we finally got things sorted out. They offered to give us upgraded status for free on a future trip but we decided that we would not stay again at the resort but did speak directly to the manager to commend a few staff members who where wonderful to us and to maybe help the resort to improve for future guests.

2025 年 12 月に 8 泊滞在

セレナーデ全スイート - 大人専用リゾート

Serenade All Suites - Adults Only Resort

日付を選択して料金を確認

セレナーデ全スイート - 大人専用リゾートの写真ギャラリー

口コミ

人気の設備とサービス

会員の場合はさらにお得

以下の日付の料金をチェック

客室のオプション

ジュニア ダブルルーム ガーデンビューのすべての写真を表示する

ジュニア ダブルルーム ガーデンビュー

おすすめポイント

ジュニア ダブルルーム プールビューのすべての写真を表示する

ジュニア ダブルルーム プールビュー

おすすめポイント

ジュニア ダブルルーム プールアクセス ガーデンビューのすべての写真を表示する

ジュニア ダブルルーム プールアクセス ガーデンビュー

おすすめポイント

ジュニア ダブルルーム プールアクセス プールビューのすべての写真を表示する

ジュニア ダブルルーム プールアクセス プールビュー

おすすめポイント

Master Suite with Elite Serviceのすべての写真を表示する

Master Suite with Elite Service

おすすめポイント

周辺地域について

周辺情報

交通案内

レストラン

この施設について