4/10 (不満)
Marina
カップルで旅行
2025 年 7 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
This place has everything it needs to be a nice property, but the staff and the food ruined it.
Staff is very short with you, unless they decide not to answer at all and roll their eyes instead, which kind of makes you feel like a moron for daring to ask a question. At its best, food is tasteless; at its worst, inedible. Watered down drinks. In-room dining was the same. From the breakfast basics (scrambled eggs the consistency of egg-drop soup) to the evening restaurant dinners (shrimp and octopus at the 'Italian' restaurant - seafood mush). Buffets can be done hygienically. This one was a Petri dish. Even the omelet bar! -hand after hand reaching into the same small, shallow bowl with a small spoon. Meat and fish sweating in the heat. Health inspector anywhere else would have shut this down.
Rooms are lackluster, a little grimey. We never used the tub across from the couch. Part because of the rust and mostly because of the skid mark. When I saw this, coupled with having experienced the food and the service when we got in, I wrote the hotel asking if I could get a refund of the rest of my days if I left now. No response. I spoke to Expedia daily about it (they were on top of it but also got no response) so that was that.
Beach (apart from the insane influx of seaweed) was lovely. We couldn't swim much, but it was peaceful and there were always towels and recliners. Chez Isabelle was the highlight. Good (!!) dependable food.
First and last Excellence. Never again.
Marina
2025 年 6 月に 6 泊滞在
