6/10 (普通)
Kimberly Kaprice
家族旅行, グループ旅行
2024 年 5 月 14 日
気になった点 : スタッフとサービス
First off I paid for a certain room and didn’t get it I had to complain then they gave me what I paid for. Then they had these cart that take you to your building on the property and we came across the privilege cart and they told us that they can’t pick us up. Now we go to dinner at the steak restaurant and they took a hour to bring us water then the employee came asking us what we ordered before we even got the food trying to make us pay then after another hour the food comes and my sister food was cold and steak was not cooked all the way. Then we saw a roach crawling on the table and we showed the worker and he killed it then they tried to make us pay for the food still. This place was very unprofessional and rude .
Kimberly Kaprice
2024 年 5 月に 3 泊滞在