Find hotels near Bavaro Beach, Punta Cana from ￥16,386

"Very beautiful! Has everything you would need no need to go off the resort! Beautiful bars and shops . Lots of entertainment. Very hard with a kid who has allergies to communicate with the buffet and restaurant. I felt they could have helped us write something to explain in Spanish for the cooks and staff. They had allergy cards but half of them still didn't understand . Did not understand cross contamination and not to put food on same grill as they cooked cheese with a dairy allergy:( other than that everything was magnificent!"

"RACIST! The staff are rude and disrespectful. My group of 12 were discriminated against and picked on the entire trip. If you don’t speak Spanish, they take advantage of you and act oblivious. We feared for our safety and would not recommend this resort to any person of color! The only positive interaction we had was with majority of the female staff and one waiter named Anthony from the Valley restaurant. We were accused of stealing a wash cloth during check out, when they checked our bags and found nothing, they were embarrassed and tried to hold us so we would miss our flight. NEVER AGAIN."

"The staff was spectacular. The animation incredible especially Yailin la mas viral & Maria. They definitely made this experience worth the while. Beautiful beach & so many pools. Loved the children’s area which I plan to come back for with my child. This is my second time here & I am so excited to come back very soon. Thank you everyone!!"

"I absolutely had a great experience overall staying at this hotel. My room was one of the best rooms I've ever stayed in! Absolutely felt at home and comfortable. The food and pool were great. The drinks from any of the bars were top-notch! Bartenders and servers were very friendly! So much fun, and we do plan to go back if we never have to deal with one person ever again. The salesperson who sat us down was an absolute waste of our time. He was extremely condescending and one of the worst salespeople I've ever dealt with, especially on vacation when everything else was so good. Overall, I loved the hotel and would definitely love to go back with my entire family, not just my wife and me. Pros Clean Safe Staff Pool Food Room Cons Salesperson"

"Beautiful, welcoming and relaxing! Food was exceptional!"

"The serenade is a nice place. People that work here for the most part are always not."

"I traveled with 2 young adult couples.( I’m mom to one of them) Being part of Sun Club, check in and out was a breeze. I had a swim out room for myself in building 16. Though it was a far walk to restaurants and beach, I loved that it was pretty quiet. I highly suggest it, though all the pools on the property are nice. The room was nice and clean. Room had robes and slippers. The fridge was kept stocked. The resort employees were friendly for the most part. They offered a variety of shows and poolside activities. Food and drinks at property were not the greatest. (I stuck to drinking beer for the most of my 5 day trip) I would say that having Steavens as my concierge made the experience 100x better! He made sure all my needs were met, and then some. He was extremely kind and helpful. You can tell that he really takes pride in his role. Steavens would definitely be the reason I would return to the resort."

"Maria at adults only buffet was the happiest worker by far! Bartenders seemed unfriendly and crabby. Beach was beautiful! Turtles absolutely gorgeous! Pool lacked entertainment. A little music would go a long way. Having to pay for some restaurants if not premium was a disappointment at an all inclusive. Liked the little feel of adults only, just wish they had a more couple restaurant options without going to palace. The bathtub showers really need to be upgraded. "

"This resort clearly invested heavily in appearances—the property is beautiful and feels luxurious at first glance, and the food was generally good. Unfortunately, that’s where the “luxury” experience ends. Service and operations fall well short. Our check-in was delayed, and after being told to return at 3pm, we waited another 1.5 hours in the lobby while staff stalled. Key information was never shared: how to book restaurants, the need for towel cards, and even the card required to use the safe (we went three days without one). What should have been minor issues became daily frustrations because the lobby is far from most of the resort. We had to go back every day to fix problems that should have been handled at check-in. Our room keys also deactivated mid-stay. Service was inconsistent. Pool bar staff were rude and reluctant to make basic cocktails—multiple times we ordered margaritas and were pushed toward beer instead. Even more off-putting was the aggressive pressure to leave reviews. At checkout and at a restaurant, staff repeatedly insisted we complete reviews on the spot despite polite refusals. Individually these are small issues, but when something goes wrong every day, it reflects poor management. A beautiful property that prioritizes looking luxurious over delivering a truly relaxing experience. "