プンタ カナの五つ星ホテル

「Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.」

「Horrible.. two different rooms still no jacuzzi. Given dirty towels.. room service take 2 hours or never comes. You complain to a manager they make false promises. Ruined my whole birthday never come here again」

「They were very welcoming and very helpful, as well as the food options were amazing. The resort was beautiful and very relaxing, 10/10 would recommend.」

「The butler service was amazing. William from food ans drinks went out of his way to make our stay comfortable. His attention to detail was impeccable.」

「大勢の人がチェックインカウンターに並んでいました。ようやIDカードを提示しチェックインできるかと思ったら、さらに30分ほど待たされました。他のお客さんも同じ様に随分と待たされていました。湿気のある暑いロビーで汗だくになりました。スタッフはモタモタしていました。部屋や施設はとても良かったです。」

「殆どの従業員は熱心に働き、親切で愛想が良く、素晴らしかった。食事は複数レストランを利用可能だが、使用する食材の多くは同一のものであるとみられ、少々飽きた。 部屋が非常に不潔だった。枕とカーテンはカビが生えたり強烈な悪臭を放ち、ベランダの物干しは破損、水の流れないトイレ(深夜に自身でタンクの蓋を空け水を入れました)、シャワーヘッドのスタンドも破損。部屋をかえてもらった先でも、枕は悪臭を放っていました。」

「I listed positive and negative from my current May 2026 trip to Nickelodian resort in Punta Cana. Positive; * Clean resort that is well maintained. * Nice rooms that have maid service daily. * Excellent waterpark for young children (2-13ish) * Restaurants other than buffet (when they are open!) * Costume characters for youth. Negative: * Restaurants that are closed for days (including the buffet) * overpriced upcharge on numerous items/events (meals, dining with characters, etc) * about 20...

「good people good drink good food good sea」

「Thankful to have an amazing second home to run to when vacation is calling my name! Thanks to my go to team members of TRS for everything you always do!」

「Good service」

「10/10 amazing」