プンタ カナ のリゾート

「Love the spa (go and ask for Yinnette) and my room was nice! Drinks were amazing but the food wasn’t the best! I would still go again!」

「Great pools, lots of options, pool bar was awesome, food was good( Mexican was my favorite). Great resort.」

「Poor management people: They promised many different services during my check-in but nothing happened. One of the check-in girl was keep trying to help but she was also not getting any help. Poor room service: hardly getting any room service during our stay. I am diamond member but still it was not helping.and hardly getting any support or services. We need to keep asking for things more than 3-4 times, No food options for vegetarian people: most of the restaurants didn’t have any food options...

「I had a very disappointing stay at Lopesan Costa Bávaro Resort, Spa & Casino (Caoba Lagoon area). When I arrived, my room was dirty and did not appear to have been cleaned properly. It was not the welcome I expected. The food was terrible, with poor quality and very few options that were enjoyable. The drinks were also disappointing and lacked quality. The customer service was one of the biggest issues. Whenever I asked the staff a question, they either didn’t know the answer or were unable to...

「Room was clean, but there were roaches. Some staff was very helpful (male) other staff (female) couldn’t be bothered. Every time we attempted to go into the buffet, the same woman would stop us until it’s that it’s full, even though many tables were available. Pool was clean.」

「Worst resort we have ever been to in Punta Cana. Upon check in they told us if we upgraded to the “privilege package” we would be able to use half of the resort and amenities others did not pay for. Every single “privileged area” was swarmed by the same people that did not upgrade. Food was awful. We were suppose to be able to access rooms service 24/7. No one ever answered the phone the entire stay. Rooms we musty and dirty. You actually have to ask to have your room cleaned and your room made...

「IT WAS GREAT ALL THE WAY AROUND.」

「I loved the property being well kept. The staff was very helpful and friendly. Loved the food and staff at the restaurants that I visited. Mexican restaurant needs to improve on the food.」