Find Luxury Hotels in Punta Cana

"AC did not work the whole stay & no one came to fix after reporting it every day"

"No me gustó la opción de ventas de programas muy insistente , persistente , sin comunicación inicial porque además he era pérdida de tiempo aún diciéndoles nuestra postura inicial bien decidida a “ no aceptarlo”"

"Beautiful property and well maintained. Service was poor overall. Had 2-3 excellent bartenders/staff, but the vast majority were apathetic at best, and rude at times."

"Everything was great except the food was mediocre at best! And alcoholic drinks were extremely watered down."

"Absolutely horrible customer service. The staff is completely rude! The food is disgusting and unsanitary! My family left with a stomach virus, vomiting, diarrhea, coughing, and asthma. The venting in the rooms are completely filthy! I took videos and photos ! All the sinks were leaking, black mold underneath! My room was nowhere near clean! The water smells, the pool even smelled like garbage and vomit. My son was forced to go to a hospital, then not treated for " stomach virus" and severe dehydration yet charged me at the resort as well as in the hospital over $2000!!! I want a full refund from this resort and will press charges if the hospital does not refund me as well. The resort is infested with rats and roaches as well! My mother had to change rooms due to roaches! My sliding door did not fully close leaving dozens of mosquitos in the room that bit me and my children!! The water is disgusting and getting bottled water in any restaurant was not optional! The buffet was disgusting, I watched as the waiters wipe counters with the same rag they wiped tongs and plates!! If you are looking to get very I'll, then this resort is for you! "

"great stay."

"Everything about this property exceeds all expectations. Don't wait...just book it and go."

"The best"

"The pool and the views of the ocean beautiful the bar amazing! - food though was very poor 1/10"