6/10 (普通)
Yvette
カップルで旅行
2026 年 2 月 18 日
良かった点 : 清潔度、設備とサービス
This hotel offers great entertainment, and the staff were all very friendly and welcoming. However, the property itself feels quite dated, and some of the restaurant food did not meet our expectations.
We had especially looked forward to a Valentine’s dinner on the beach, but due to the weather, that experience was not possible. Unfortunately, rather than working with us to adjust or cancel the reservation, the staff focused on keeping the booking as is, as commission was priority to them, and did not offer flexibility with the cost. As a result, we ended up dining indoors like all the other guests, but at a much higher price point, and the portions were far more than we could finish.
Since this is an all-inclusive resort, the food itself was not the main reason we booked the experience, we were really paying for the ambiance and setting, which we were unable to enjoy.
Yvette
2026 年 2 月に 2 泊滞在
