ラ アルタグラシア ホテル

「Over all good」

「Pool and beach were fantastic, and the staff were friendly and helpful. Really enjoyed being there!」

「Excellent service friendly staff. Room attendant was great and speedy with requests. 」

「Lots of activities for kids! Never a dull moment 」

「海とプールで楽しめた。 シアターでのパフォーマンスが今回無かったが　それなりに楽しめました。 お料理は美味しかったです。」

「It was okay」

「Private pool was a great decision. Was not a huge fan of the buffet food, but the Mexican and hibatchi restaurants were fabulous! 」

「Clean room」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「El hotel es bastante bueno tiene muchisimas variedad por hacer ademas de la playa y picsina las habitaciones estan comodas y el servicio al cliente es bueno pero le falta calidad. Es un hotel bien grande a lo cual le falta un personal calificado para el mismo ya que hay cosas que suceden , responsabilidad del servicio hotelero que el personal no esta capacitado , es mi experiencia Pueden mejorar muchas cosas como la coordinacion de las entrada al hotel para mi la peor experiencia, a la hora de...

「We had a great stay at this resort ! We would go again ! 」

「Bring your own towels and wash cloths besides they only give one set and you have to keep asking for more. Food was subpar and drinks were so so.also there was hair on both pillows on our bed.」

「The property itself is beautiful and the staff were amazing—friendly, attentive, and always helpful. However, the dinner food options were disappointing. It was just okay, with very little flavor, and most dishes were served at room temperature. We ordered each tenderloin steaks medium and received two very inconsistent pieces: one was well done and the other was essentially raw. Also, if you are going to this resort for the ocean, be aware that the ocean conditions are dangerous which makes...

「Pasamos un fin de semana delicioso! buena atención, buena comida, los mejores cocteles son los de la piscina kaiman, habitación confortable. La playa es lo único que no me gustó, mucho sargazo y piedras.」

「My」

「Hotel property was 」

「Everything was great. Lots of yummy food, amazing staff, pools, and hang space.」

「Miguel our concierge was so professional and helpful, so prompt in reservations, and answering our questions. The resort overall is great, we had a lot of fun, perhaps you can work more on the entertainment and activities, they were less than average.」

「Beach was nice grounds well kept. Lack of acceptable options for food for Gluten Free diet for someone with Celiac Disease. A lot of cross contamination in available food options.」