ラ アルタグラシアの格安ホテル

「Meh.」

「Employees were great. Other than that management needs to be better. Selection of menu for the restaurants was extremely basic. No offerings of steak cuts in steakhouse, italian restaurant menu was limited and small, seafood restaurant offered simple dishes. Alchohol offering was basic (and i dont really drink), asked for natural juices and couple times were denied. Cancelled dance classes, few activities, on top of that family was stuck in an elevator for 20 mins, and property offered no real...

「Amazing stay!!! Everything & everyone was great」

「the staff and the grounds were amazing」

「Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.」