ラ アルタグラシアの格安ホテル

「Not an overwhelming resort - more like a cozy family feel. Staff were extremely friendly, respectful and courteous. Our room was clean and very comfortable. Food was excellent and the entertainment was enjoyable. Beach and pool were both outstanding - this was our second stay at the Hyatt Ziva, and we are definitely going back for a third time.」

「Secrets, Cap Cana, was a kept secret for us, LOL! First time there and what a pleasant surprise. The resort besides being beautiful, is just the right size for me (not too big but not that small either- no extreme walks to get to the pool area, breakfast area, etc.) The room was super spotless. The staff was extremely helpful (they went out of their way to help/guide, etc.), very courteous and cheerful as well. No complaints about the food, plentiful and great tasting at the buffet as well as...

「El personal muy amable, buena comida y muy limpio 」

「Excellence El Carmen was amazing! The staff was wonderful the resort was unforgettable and the room to die for. Spa totally worth it and the food 5 stars. My partner and I spent 6 days celebrating our anniversary and after this trip, decided this is our anniversary location. Thank you all at Excellence El Carmen keep up the great work. 」

「This an outstanding vacation made even more memorable by the above and beyond efforts of the every staff member we encountered. From front desk, to the waitstaff, to housekeeping, to the grounds crew - everyone greeted us with a smile and a hello. The food was great, the facilities were wonderful, and we will certainly be back - to DR or any of the other Excellence locations. 」

「Pool hours should be extended to at least 9:00 pm」

「Fantastic property - great beach - good food - fantastic service 」

「Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.」