ベロン ホテル

「Personnel très dévoué chambre sale pas d’eau chaude. Après nuit vraiment pas chère merci」

「Very very poor third class」

「The experience at Hotel Gran Real Punta Cana II in Punta Cana, Dominican Republic, was disappointing. The hotel indicated that it had not received the reservation payment from Expedia, and staff stated that similar issues had affected other Expedia guests. The room was very basic and lacked adequate bed linens. The bathroom had no towel rack, no shower curtain, and no hot water. In addition, the hotel is located in an area that may not feel secure to some travelers. Its address is difficult to...

「Pienso que el hotel te invita a un concepto de alto nivel y relajación por cómo están las instalaciones pero la música hace que cambie el ambiente totalmente. Si no te gusta la música alta tipo bachata no te recomiendo este hotel entiendo que deberían de segmentar los lugares donde poner esta música no a todos nos agrada como el lopesan costa bávaro hay áreas más relajadas pero en este desde el lobby tienen esta música que no es música de lobby y no permite a algunos huéspedes relajarse. Pero...

「Will be a 5* but need to polish up on the finer details to make customer experiences better; small requests seemed difficult. As an English traveller we definitely fell through a language gap with the staff especially on the front desk (everyone else seemed to get a welcome drink) and room services side but also appreciate our lack of Spanish doesn't help. The good side of the hotel - food is incredible, all restaurant staff great (Henry was amazing), pools amazing, styling and furniture in...

「Las facilidades del hotel están Super. Muy limpio y es totalmente nuevo. Necesita mejorar en el servicio en el bufet hay muy pocos empleados y con falta de experiencia. Necesita más animación durante el día y en la noche. El sport bar es excelente. Los empleados de ahí fueron muy atentos. Deberían mejorar servicio y animación.」

「I'm just going to get to the point. The food is really horrible here... The buffet food has so much waste. They are providing too many options, instead of focusing on quality. My room was clean, the bathroom could use some extra cleaning though.. They have drainage issues (sinks and shower drains). The property has a lot of potential, but there seems so be no one worried about quality assurance. The workers are not very friendly...Everyday I ate pizza and fries, because that was the best thing...

「En el último piso por tener techos tan altos el aire acondicionado no logra enfriar bien el espacio y es un poco incómodo para dormir」

「Amazing stay. Just minor inconveniences like elevator not going to 3rd floor. Some parts of resort under construction. But besides that amazing stay, views, and staff.」

「Ok」