プンタ カナ ビリャヘ ホテル

「Very helpful front desk. She went out of her way to assist me with any requests.」

「The facilities were spectacular, the beach was exceptionally clean, entertainment was fabulous! Would defiantly recommend to enjoy their stay at Serenade. The Spa would need to adjust their prices to a more reasonable rates. Spa is definitely overcharging for their facilities use, and their massages. Facilities use as $60!! should be more like $25-$35. Massages were $199 p/p. should be more in rage of $100-150. I could have used less in "selling" from the hotel staff on the excursions. 」

「Nice resort. It is very big. There are plenty of trees all over the resort which make it very relaxing. Lots of pools for everyone. Lots of selection on foods. My son and wife want to come back again. 」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「I loved my stay! The staff was amazing but the staff person by the name of Any made our vacation a breeze from check in until we departed. She went above and beyond to make sure we were taking care of! I truly appreciated all who played a part! Oh and we had the best massages at their spa those ladies know what they're doing!」

「The room was not new but it was nice. The TV and the hair dryer weren't working at first. They fixed the TV there was more of learning how to use it. And the hair dryer you needed to pull the trigger like a gun, but it worked fine after that. The beach was fantastic the pool and drinks were very good, the food was acceptable. The Japanese and Mexican restaurants were the best. We came for the golf and we enjoyed the golf thoroughly. Thank you too Jose Bautista who helped us out. 」

「Room cleansing is the worst. It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues. The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal. This place was rated harshly because it is 4 stars.」

「Top」

「Tudo impecável! Recomendo 」

「Clean and very friendly 」

「Los servicios, el personal.」

「The food is great, resort is clean and the perfect size. It’s very quiet, so if you are looking for a party place, this may not be your first choice. It’s very reasonably priced」

「todo」

「Todo excelente 」

「good people good drink good food good sea」

「The staff were great! The grounds were kept extremely clean and the food was great. Loves the lazy river!」

「Exelente lugar buen servicio, definivamente regreso , 」