Find hotels in Yarary - Cap Cana, Punta Cana

"We love this resort. It is our second time coming here and we love the staff, the beauty of the resort and how much it has to offer. "

"The resort is really beautiful and the amenities are wonderful. The inconsistency of the food is the only reason we gave it 4 rather than 5 stars. The main buffet always had a wide variety of options, but the quality varied greatly. The restaurants on site were very nice, but again, the food quality varied. We had a poolside room, with an infinity pool just off our patio, which was really wonderful. The staff are mostly very kind and helpful. There was always music playing outside, creating a fun, festive atmosphere. "

"We had a toilet that didn't flush properly and a dripping bathtub faucet that never got fixed the whole time we were there despite telling the Level lobby and our concierge. Multiple maintenance workers visited our room to look but nothing actually got fixed. We had to ask one of the maintenance staff to leave their plunger in our room so we didn't have to call the office every time the toilet was clogged. There is a group Whatsapp number you can contact for questions but my messages were never answered. We were told we would get a new room because of the plumbing issues so we spent an afternoon packing up our things, but when we got to the Level office to get our new room keys we were told there were no rooms available. The staff flat out lied to us about getting a new room, presumably to get rid of us and hope we wouldn't come back, and did not seem to care. There were bright spots during our time here, such as the well-maintained gardens and great service from a few restaurant servers, but overall the experience was not good. We will not return and I do not recommend this resort. "

"I am hoping since Hyatt has taken over they complete many upgrades to the property. "

"They were short on staff, many new staff and sometimes the new staff didn’t know how to assists you, some attractions in the family lounge weren't available for use or broken or malfunctioning. And it’s annoying that in the first day of the stay they try to sell you a “membership”"

"honestly the staff were sooo sweet always making sure me and my friends were taken care of. def get the elite club they treat you like royalty."

"Great staff throughout the hotel"

"The facility is nice and clean. Room service is reliable and does a good job. The beach was wonderful. The food was unfortunately, not up to par. We were in building 10, which was very close to the restaurants and the big pool but also very loud music until 11pm each night and a bright spotlight shining on our room. We made the best out of our trip, but will not be back to this resort, mostly because of the food."

"Loved it alll but the drinks were very weak. The restaurants were not open all the time so options were very limited at night and early morning. "