6/10 (普通)
Douglas Gamayo
小さなお子様連れの家族旅行
2025 年 12 月 31 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel itself needs a good pressure wash and a lot of exterminators. There was a ton of roaches in the buffet restaurant, we saw a roach going inside the watermelon bowl. It seems like the hotel is short staffed. In order for you to get a specialty restaurant, you have to tip because the availability is very minimal and the tables are open. Speaking of tipping, in order to get anything or attention you had to tip. A lot of employees, especially the waiters looked miserable. I had to bribe one $10 for chocolate ice cream because no one wanted to go check in the back if there was any.
If you want a pool or beach chair, you have to be up at 5 am because by 6 am every single chair is taken. There is a lot of room for the hotel to add additional chairs but instead they offer beds at a charge, it’s not expensive but it’s clearly done on purpose.
Our rooms were not constantly cleaned out, the house keeper always had an excuse, it seems she was the only one in the whole building.
While the food was very tasteful, we stayed clear of where we saw roaches (fruits area), the drinks were weak, typical all inclusive alcohol. The entertainment was good, the entertainment team was nice and active.
Unfortunately, I would not recommend.
Douglas Gamayo
2025 年 12 月に 5 泊滞在
