"Lovely for a short ryokan stay. Loved the private onsen in the room with mountain views and the kaiseki dinner was really special. Appreciated the shuttle into town and the kind, helpful staff."
"Lovely for a short ryokan stay. Loved the private onsen in the room with mountain views and the kaiseki dinner was really special. Appreciated the shuttle into town and the kind, helpful staff."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Tinsay
Reviewed November 6, 2024Reviewed November 6, 2024
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Irene
Reviewed February 18, 2024Reviewed February 18, 2024
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
Bryan
Reviewed October 13, 2026Reviewed October 13, 2026
A beautiful old and authentic ryokan experience. Lovely service, staff and onsen! I would stay there again and recommend it to anyone who appreciates the Japanese culture and traditions.
A beautiful old and authentic ryokan experience. Lovely service, staff and onsen! I would stay there again and recommend it to anyone who appreciates the Japanese culture and traditions.
Kim
Reviewed December 3, 2019Reviewed December 3, 2019
Very nice, clean hotel in the charming Gora neighborhood and although it is right next to the train station you will never hear the crowds or the train. The staff is very friendly and speak excellent English. Our private room for 4 with private bath was roomy for our family of 2 adults and 2 teens. The breakfast for 800 yen is quite good and the onsen is clean and therapeutic!
Very nice, clean hotel in the charming Gora neighborhood and although it is right next to the train station you will never hear the crowds or the train. The staff is very friendly and speak excellent English. Our private room for 4 with private bath was roomy for our family of 2 adults and 2 teens. The breakfast for 800 yen is quite good and the onsen is clean and therapeutic!
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment...
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment...
I have stayed in my fair number of hostels and guesthouses in Japan and this is my new favourite. The atmosphere was so nice, offering like family dinner traditional cooked and eaten together, is a beautifully maintained traditional property. Location was perfect and I highly reccomend, couple hundred metres from the 2nd last stop on the train up (lawson also at the station) and the bus to head down the opposite way is also only 600-700metres away (also 7/11 there). It made for an easy escape...
I have stayed in my fair number of hostels and guesthouses in Japan and this is my new favourite. The atmosphere was so nice, offering like family dinner traditional cooked and eaten together, is a beautifully maintained traditional property. Location was perfect and I highly reccomend, couple hundred metres from the 2nd last stop on the train up (lawson also at the station) and the bus to head down the opposite way is also only 600-700metres away (also 7/11 there). It made for an easy escape...
troy
Reviewed November 5, 2026Reviewed November 5, 2026
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...
Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...
Anonymous traveler
Reviewed November 27, 2018Reviewed November 27, 2018
I would give this place 10 stars if I could. We had a disastrous experience with another Hakone hotel (see my other review). As a result, we booked this hotel only the night before to get a true Hakone Ryokan experience. we reached this hotel around 11:30 am with our 5-month-old drenched in rain. The owner immediately got out, greeted us, offered tea, and gave us a chance to dry out. She also had the hotel shuttle drop us to Hakone Open Air Museum while she prepared our room. She allowed us to...
I would give this place 10 stars if I could. We had a disastrous experience with another Hakone hotel (see my other review). As a result, we booked this hotel only the night before to get a true Hakone Ryokan experience. we reached this hotel around 11:30 am with our 5-month-old drenched in rain. The owner immediately got out, greeted us, offered tea, and gave us a chance to dry out. She also had the hotel shuttle drop us to Hakone Open Air Museum while she prepared our room. She allowed us to...
If you'd like a place to stay where you can enjoy a drink after a day of exploring, Hakone features 353 hotels and other properties, including 60 accommodations with a bar on site. While you're here, consider a visit to Hakone Kowakien Yunessun and Lake Ashi.
Delight in the outdoors by visiting Lake Ashi, then check out the local bars and enjoy a refreshing drink. Other places to see include Hakone Kowakien Yunessun. Hakone is widely-known for its scenic lakeside and hot springs.
When is the best time to visit Hakone?
Visiting local bars in Hakone is more fun when you know what the weather holds. These rainfall averages and temperatures can help you choose the best time for bar hopping. The hottest months are usually August and July with an average temp of 76°F, while the coldest months are January and February with an average of 46°F. The rainiest months in Hakone are October, September, July, and June, with each month seeing an average of 8 inches of rainfall.
How can I get to Hakone and around the area?
Here are some of your transportation options in and around Hakone: Fly into Haneda Airport (HND), which is located 47.8 mi (76.9 km) from the heart of the city. Make your way to Kowakidani Station to catch metro. If you'd like to explore more of the area, ride aboard a train from Hakone Gora Station, Hakone Miyanoshita Station, or Hakone Ohiradai Station.