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"Clean nice room, great service, very good shabu-shabu. A good two nights stay with yung kids who were happy playing in a hot spring water park in a cold winter. Easy use with Hakone Freepass to enjoy a full Hakone loop trip."

"Yes"

"Yes. Reception was good and everything we need to stay comfortably were provided. Buffets were excellent."

"Wonderful experiences"

"Very short walk from the Yumoto station, staff were kind and helpful, clean room, breakfast buffet was wonderful, we enjoyed the onsen. Everything was great. We’ll definitely stay there again. "

"Great view great staff great food "

"This property was simply dreamy. Shrouded in beautiful Autumn foliage and appointed with traditional Japanese accommodations (slippers specific to the toilet room, main room and patio each), it felt like quiet, authentic luxury. The breakfast is vast with Japanese options and sufficient western options like fruits, breads and meats."

"The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy."