Hotel Okada

4.0 star property
Boardwalk/promenade ryokan with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Okada

Public bath
Bathroom sink
Exterior
Public bath
Breakfast and dinner served
Hotel Okada sits near Hakone Open Air Museum, offering guests a tranquil escape with its indoor mineral hot spring. Visitors enjoy massage treatments, savor breakfast and dinner at the Sky Lounge, and spend time exploring the garden grounds or visiting the arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping
  • Parking included
The current price is ¥23,537
¥29,391 total
Oct 2 - Oct 3

Room options

Available filters for rooms
Showing 19 of 19 rooms

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Highlights

Balcony
Individually furnished
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
Private bathroom
  • 51 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Highlights

Individually furnished
Individually decorated
Mini-fridge
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/tub combination
  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5

Standard Japanese Style Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 5 Twin Futons

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

Highlights

Individually furnished
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
Private bathroom
Shower/tub combination
  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5

[Upper Floor Guest Room] Japanese-style Room [Japanese Room] [Non-smoking]

  • Sleeps 5

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
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About the neighborhood

Located in Yumoto, a neighborhood in Hakone, Hotel Okada is in the mountains and on a river. Odawara Castle and Hakonejinja Mototsumiya are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Mount Ashigara. Hakone Open Air Museum and Sengokuhara Susuki Prairie are two other places to visit that come recommended.
Map
250-0312, Kanagawa-ken, Hakone, 191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun

What's nearby

  • Tenzan Onsen - 1 min drive - 0.4 km
  • Hakone Open Air Museum - 11 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 12 min drive - 8.3 km
  • Hakone Shrine - 13 min drive - 8.6 km
  • Lake Ashi - 14 min drive - 10.3 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Haneda Airport (HND) - 87 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬15 min walk
  • ‪茶のちもと - ‬15 min walk
  • ‪杣の栖 - ‬4 min drive
  • ‪たまだれ庵 - ‬7 min walk

About this property

Hotel Okada

Upscale ryokan near Odawara Castle
Located close to Hakone Open Air Museum, Hotel Okada provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor hot springs, and indulge in a deep-tissue massage, aromatherapy, or a facial. The on-site restaurant, Sky Lounge, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • Swimming pool
  • Free self parking
  • Hot springs on site, massage treatment rooms, and a gift shop
  • Multilingual staff, a vending machine, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 103 rooms offer amenities such as free WiFi, safes, and free bottled water.
More amenities include:
  • Children's slippers and children's dinnerware
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, daily housekeeping, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 131 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from September 1 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Frequently asked questions

Does Hotel Okada have a pool?

Yes, this property has a pool.

How much does it cost to stay at Hotel Okada?

As of Sep 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Okada on Oct 2, 2025 start from ¥23,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Okada pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Okada?

Self parking is free at this property.

What time is check-in at Hotel Okada?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Okada?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Okada located?

Located in Yumoto, this spa ryokan is within 9 mi (15 km) of Odawara Castle, Hakone Open Air Museum, and Lake Ashi. Hakonejinja Mototsumiya and Mount Ashigara are also within 12 mi (20 km). Hakone Yumoto Station is 19 minutes by foot.

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Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 848 reviews
Rating 8 - Good. 284 out of 848 reviews
Rating 6 - Okay. 94 out of 848 reviews
Rating 4 - Poor. 33 out of 848 reviews
Rating 2 - Terrible. 10 out of 848 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing experience. Highly recommended!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony onsen was perfect and worth paying the extra money for.
Stayed 1 night in Sep 2025

10/10 Excellent

Hung kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel located in a quiet nature area. Everything was really nice!
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good hot spring
Stayed 1 night in Aug 2025

10/10 Excellent

Veron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were amazing. Staff were so friendly, professional and very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Outstanding staff, beautiful room with private soaking tub.
Stayed 4 nights in Jun 2025

10/10 Excellent

Josh

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and very relaxing. Would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though.
Stayed 1 night in Jul 2025

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery. Friendly staffs. Decent breakfast buffet
Stayed 1 night in Jun 2025

8/10 Good

Yiting

Liked: Cleanliness, staff & service, amenities
Rooms are pretty old but overall comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Adella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff is amazing and the amenities are nice for what we are paying. It’s very family friendly - in the buffet restaurant they have cute dinnerware sets and bibs for kids and actual high chairs (the ones people use at home) and baby wipes warmed in small buckets of warm water. Love the option of private bath (additional 1500¥) and free massage chair use.
Stayed 2 nights in Jun 2025

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and be surrounded by the nature. I really recommend this place
Stayed 1 night in Apr 2025

8/10 Good

ZI XIN

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We booked the room with in room hot spring. When we walked in the bathroom, the hot spring tub and the wooden flooring was all black. Looks very unappealing and feels dirty and it has a wet wood smell to the entire room. We immediately went to the front desk and paid extra to switched to another room with no hot spring tub. Not worth it to book a room with the hot spring when you can’t even enjoy because of the unkept condition. Better off booking a western style no hot spring room and enjoy the public onsen. Hotel is very dated and we saw cockroaches crawling in the hallways. Staffs are very friendly and helpful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private bath and the property as a whole was beautify
Stayed 1 night in Apr 2025

2/10 Terrible

Levent

Disliked: Staff & service, property conditions & facilities
The hotel urgently needs to be renovated. It is very old fashioned, the air on all floors is smelly, the sky lounge used for serving breakfast and dinner is absolutely ugly and the dinner and breakfast offered are equalling the standard of a two star hotel maybe, but definitely not what one would expect when paying so much money for a hotel stay. It was the most expensive hotel we had during our stay in Japan and the worst one at the same time. Not happy to say this, but this is how it was unfortunately. We preferred a 7-Eleven breakfast on our departure day...
Stayed 2 nights in Sep 2025

8/10 Good

Cam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from train station. Not many dinning option nearby.
Stayed 1 night in May 2025

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the private Onsen

Great choice to have a private onsen. The facilities were clean and well appointed, we used the spa services and were very happy with them.
Stayed 2 nights in Apr 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, amenities
Great location, clean and quiet. Lovely scenery. Quite dated decor. Is due for a refresh.
Stayed 1 night in May 2025

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
The staff provided amazing service since the moment we walked in to the hotel. They were very attentive and friendly. The room was clean and well maintained, with little snacks replenished each day. We had the breakfast and dinner buffet included in our stay, which was really tasty and had an excellent array of options. We definitely look forward to coming back to Hotel Okada the next time we're in Hakone!
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Wonderful private bath
Stayed 1 night in Apr 2025

10/10 Excellent

My Duyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room here had a gorgeous view of the trees and neighboring hotels. I loved having the privacy of an outdoor onsen bath for my room. The dinner buffet offered a wide selection of Japanese and western choices. Would recommend and stay again in the future!
Stayed 1 night in Apr 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property, very clean, helpful staff and lovely food and service.
Stayed 1 night in Oct 2024