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okcs Retreat Hakone villa - Adults Only

Photo gallery for okcs Retreat Hakone villa - Adults Only

Primary image
Terrace/patio
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Overview of okcs Retreat Hakone villa - Adults Only

okcs Retreat Hakone villa - Adults Only

3.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
250-0631, Kanagawa, Hakone, Sengokuhara 1286-116, Ashigarashimo-gun

Explore the area

  • Popular LocationMuseum of the Little Prince18 min walk
  • Popular LocationHakone Village Samurai Museum3 min drive
  • Popular LocationPola Museum of Art3 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, okcs Retreat Hakone villa - Adults Only is in the historical district and on the boardwalk. Hakone Shrine and Odawara Castle are notable landmarks and Hakone Kowakien Yunessun is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Museum of the Little Prince - 18 min walk
  • Hakone Village Samurai Museum - 3 min drive
  • Pola Museum of Art - 3 min drive
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 4 min drive
  • Hakone Geo Museum - 5 min drive

Getting around

  • Kowakidani Station - 6 min drive
  • Hakone Miyanoshita Station - 8 min drive

About this property

okcs Retreat Hakone villa - Adults Only

3.5-star adults-only hotel near Hakone Venetian Glass Museum
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a business center.
Okcs Retreat Hakone villa - Adults Only offers 11 accommodations with indoor private spa tubs and fireplaces. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and designer toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen).

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Japanese breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 4158 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Bicycle rentals
  • Hiking/biking trails
  • Hot springs
  • Spa services

Family friendly

  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center

Outdoors

  • Garden
  • Japanese garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor public bath (no minerals)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Genkan (entryway)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • CD player

Food and drink

  • Coffee grinder
  • Free bottled water
  • Kaiseki meal
  • Refrigerator

Outdoor space

  • Yard

More

  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Private indoor spa tub
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:30 PM
Early check-in subject to availability
Early check-in fee: JPY 3300
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The check-in location differs from the property location; to check in, go to In Room
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 4158 per person (approximately)
  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not permitted at this adults-only property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat Villa 1/f
Okcs Retreat Hakone Hakone
Hakone Retreat Villa 1/f Adults Only
okcs Retreat Hakone villa - Adults Only Hotel
okcs Retreat Hakone villa - Adults Only Hakone
okcs Retreat Hakone villa - Adults Only Hotel Hakone

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 32 out of 40 reviews
5 - Excellent 80%
Rating 4 - Good. 5 out of 40 reviews
4 - Good 13%
Rating 3 - Okay. 2 out of 40 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 40 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 40 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

5/5 Excellent

Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.Not too far away from Attractions.
Stayed 1 night in Sep 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
You should look elsewhere
The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.
Stayed 1 night in Mar 2019