Hoshino Resorts KAI Hakone

4.0 star property
Upscale ryokan with free breakfast and 24-hour front desk

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hoshino Resorts KAI Hakone

Photo gallery for Hoshino Resorts KAI Hakone

Hot springs
Exterior
Japanese-style Room with River View FA4 | Minibar, in-room safe, desk, laptop workspace
Japanese-style Room with River View TD2 | Minibar, in-room safe, desk, laptop workspace
Lobby

Overview of Hoshino Resorts KAI Hakone

9.0

Wonderful

Highlights
  • Staff & service is scored top 10% in Hakone by travelers.
  • Cleanliness is scored top 10% in Hakone by travelers.

Popular amenities

  • Breakfast included
  • Free WiFi
  • Parking included
  • Housekeeping
  • Restaurant
  • Air conditioning

Your area essentials

250-0312, Kanagawa, Hakone, 230 Yumoto Chaya, Ashigarashimo-gun
  • Popular LocationTenzan Onsen10 min walk
  • Popular LocationGyokuren Shrine19 min walk
  • Popular LocationHakone Yumoto Station8 min drive
  • AirportTokyo (HND-Haneda)86 min drive
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Room options

Japanese-style Room with River View FA4

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Deep soaking bathtub
Bidet
Hair dryer
  • 51 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Western-style Room with Living Room and River View TC3

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Deep soaking bathtub
Bidet
Hair dryer
  • 51 sq m
  • River view
  • Sleeps 3
  • 3 Twin Beds

Japanese-style Room with River View TD2

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Deep soaking bathtub
Bidet
Hair dryer
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Japanese-style Room with River View FA5

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Separate bathtub and shower
Deep soaking bathtub
Bidet
Hair dryer
  • 58 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Western Style Room with Outdoor Bath and River View RA2

  • Sleeps 2
  • 2 Double Beds

Western Style Room with Living Room and River View TC3

  • Sleeps 3
  • 3 Twin Beds

Japanese Style Room with River View TD2

  • Sleeps 2
  • 1 Queen Bed

Japanese Style Room with River View FA4

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Japanese Style Room with River View FA5

  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

Similar properties

About the neighborhood

Hakone

Located in Hakone, Hoshino Resorts KAI Hakone is in the mountains and on the waterfront. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting.

What's nearby

  • Tenzan Onsen - 10 min walk
  • Lake Ashi - 15 min drive
  • Hakone Open Air Museum - 16 min drive
  • Hakone Kowakien Yunessun - 16 min drive
  • Hakone Shrine - 19 min drive

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 86 min drive

Restaurants

  • 界箱根御食事処 - 1 min walk
  • はつ花そば 新館 - 3 min drive
  • 箱根暁庵箱根店 - 14 min walk
  • ステーキハウス吉池 - 4 min drive
  • 福久や 九頭龍餅 - 5 min drive

About this property

Hoshino Resorts KAI Hakone

Upscale ryokan by the river
Consider a stay at Hoshino Resorts KAI Hakone and take advantage of free breakfast (local cuisine), an indoor mineral hot spring (onsen), and a garden. Treat yourself to a deep-tissue massage or other spa services. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Hot springs on site, an elevator, and a 24-hour front desk
  • Smoke-free premises, multilingual staff, and a gift shop
Room features
All guestrooms at Hoshino Resorts KAI Hakone feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–9:00 AM
  • A restaurant

Things to do

  • Hot springs
  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river

Spa

  • Deep-tissue massages
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Frequently asked questions

Is Hoshino Resorts KAI Hakone pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoshino Resorts KAI Hakone?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Hakone?

Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Hakone?

Check-out is at noon.

Where is Hoshino Resorts KAI Hakone located?

Situated on the riverwalk, this ryokan is within 1 mi (2 km) of Tenzan Onsen, Tamadare Falls, and Gyokuren Shrine. Sounji Temple and Hakone Toy Museum are also within 2 mi (3 km).

Hoshino Resorts KAI Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 54 reviews" "
Rating 8 - Good. 9 out of 54 reviews" "
Rating 6 - Okay. 4 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Koray

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family
rooms were best we stayed at by far quality beds
Stayed 2 nights in Dec 2023

10/10 Excellent

Pierluigi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Stayed 1 night in Nov 2023

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendi W Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable trip.
Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent staff and amenities available. Onset very good
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit , Excellent food, beautiful design
Stayed 1 night in Apr 2019