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Aura Tachibana

4.0 star property
Travelers find a peaceful retreat at this Yumoto haven where mineral hot springs soothe tired muscles and a tranquil garden offers quiet moments of reflection

Choose dates to view prices

Aura Tachibana offers a genuine escape. Enjoy the indoor mineral hot spring, peaceful garden, sauna, two on-site restaurants, and WiFi. Your luggage stays secure while you relax.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
The current price is ￥38,740
￥47,707 total
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Standard Tower Japanese style room, Non-smoking

  • Mountain view
  • 40 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

10.0 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Standard Tower Japanese Room Twin Bed, Non-smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Standard Room Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Japanese Standard Room Non Smoking

  • Sleeps 6

View all photos for Deluxe Twin With Open-air Bath Non-Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin With Open-air Bath Non-Smoking

  • Sleeps 2

View all photos for Japanese-Western Style Room With Open-air Bath Non Smoking

Bathroom | Free toiletries, slippers, electronic bidet, towels

Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Twin With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Twin With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Japanese-Style Room With Twin Non-Smoking

Free toiletries, slippers, electronic bidet, towels

Japanese-Style Room With Twin Non-Smoking

  • Sleeps 5

View all photos for [Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

In-room safe, soundproofing, free WiFi, bed sheets

[Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

  • Sleeps 4

View all photos for Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Top Floor Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

  • Sleeps 2
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About the neighborhood

Yumoto, a neighborhood in Hakone, is home to Aura Tachibana. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. Visit our Hakone travel guide
Map
250-0311, Kanagawa-ken, Hakone, Yumoto 574

What's nearby

  • Hakone Hot Springs showing a house
    Hakone Hot Springs
    1 min walk - 0.0 km
  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Shogenji Temple
    1 min walk - 0.2 km
  • Tamadare Falls
    6 min walk - 0.5 km
  • Gyokuren Shrine
    7 min walk - 0.6 km

Getting around

  • Hakone Yumoto Station
    10 min walk
  • Kowakidani Station
    11 min drive
  • Haneda Airport (HND)
    104 min drive

Restaurants

  • はつ花そば 本店
    6 min walk
  • 茶のちもと
    5 min walk
  • 箱根てゑらみす
    9 min walk
  • 箱根浪漫亭湯本店
    6 min walk
  • 山そば
    8 min walk

About this property

Aura Tachibana

Upscale hotel near Hakone Hot Springs
An indoor mineral hot spring (onsen), a terrace, and a garden are just a few of the amenities provided at Aura Tachibana. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar.
Other perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and concierge services
  • A front-desk safe, a banquet hall, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Aura Tachibana offer perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Toilets with electronic bidets and free toiletries

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8.4 out of 10, Very Good, 534 reviews
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￥38,128 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Is Aura Tachibana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Aura Tachibana?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Aura Tachibana on Mar 24, 2026 start from ￥38,740, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Aura Tachibana?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available from 10:00 AM–11:00 AM for a fee.

What time is check-out at Aura Tachibana?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Aura Tachibana located?

Located in Yumoto, this hotel is steps from Hakone Hot Springs and Shogenji Temple. Sounji Temple and Tamadare Falls are also within 10 minutes. Hakone Yumoto Station is 10 minutes by foot.

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Reviews

Aura Tachibana Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 226 out of 400 reviews
Rating 8 - Good. 122 out of 400 reviews
Rating 6 - Okay. 31 out of 400 reviews
Rating 4 - Poor. 12 out of 400 reviews
Rating 2 - Terrible. 9 out of 400 reviews

Reviews

Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain.
Stayed 1 night in Mar 2026
Verified

8/10 Good

KING TEEN

Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent. Thank you for your courtesy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and very knowledgeable
Private bath with a view
Dessert
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

bo seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mayuresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay!

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Was well kept and clean.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hoi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has private bath . Good breakfast
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Xuan-My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Susan Khinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay onsen

The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Amazing service

Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Geoffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with nice cuisine and great views

It’s a wonderful hotel with spacious rooms. The traditional dinner was splendid while the breakfast buffet offers a great variety of food with some uncommon delicacies. The environment is also comfy with great views. It’s just that not so convenient in terms of its location. Takes a 10-min slightly uphill walk from the train station. Can be tiring in summer. However, shuttle bus service can be arranged in fact. Can ask for help with the arrangement at the information center on the ground floor near the bus terminal. The staff are kind and helpful.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Louis

Disliked: Staff & service, property conditions & facilities
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Stayed 2 nights in Sep 2025