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HAKONE Setsugetsuka

3.5 star property
Ryokan with free parking, a short walk to Hakone Gora Park

Choose dates to view prices

Photo gallery for HAKONE Setsugetsuka

Hot springs
Lobby
Front of property
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi
Twin Room, For 2 People, Semi Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is ￥28,378
￥31,940 total
Jul 16 - Jul 17

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

Japanese Western Style Room, For 3 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.0 out of 10
Very good
(4 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

Twin Room, For 2 People, Semi Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Double Room

In-room safe, desk, laptop workspace, free WiFi

Western Style Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Western Style Room(for 2-4 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-4 persons)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western Style Twin Room

In-room safe, desk, laptop workspace, free WiFi

Western Style Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style Room(for 2-3 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-3 persons)

  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
250-0408, Kanagawa, Hakone, 1300-34 Gora

What's nearby

  • Hakone Gora Park - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 4 min drive - 2.3 km
  • Hakone Ropeway - 6 min drive - 4.9 km

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪COFFEE CAMP - ‬3 min walk
  • ‪GORA BREWERY & GRILL - ‬5 min walk
  • ‪ラウンジ花影 - ‬12 min walk
  • ‪ぱんのみみ - ‬14 min walk
  • ‪箱根銀豆腐 - ‬2 min walk

About this property

HAKONE Setsugetsuka

Ryokan near Hakone Gora Park
Hakone Open Air Museum and Hakone Kowakien Yunessun are located near HAKONE Setsugetsuka, which provides an indoor mineral hot spring (onsen), a garden, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews say good things about the proximity to public transit and overall condition
Room features
All 158 rooms boast comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

Is HAKONE Setsugetsuka pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HAKONE Setsugetsuka?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on Jul 16, 2025 start from ￥28,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HAKONE Setsugetsuka?

Self parking is free at this property.

What time is check-in at HAKONE Setsugetsuka?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at HAKONE Setsugetsuka?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is HAKONE Setsugetsuka located?

Located in Gora, this ryokan is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.2 mi (2 km) away. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 21 minutes.

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HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 250 reviews
Rating 8 - Good. 84 out of 250 reviews
Rating 6 - Okay. 20 out of 250 reviews
Rating 4 - Poor. 8 out of 250 reviews
Rating 2 - Terrible. 2 out of 250 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terra

Liked: Amenities
Wonderful sat and friendly helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

YUGARSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Jomerene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an amazing area, right next to the train and funicular station to get around the mountain.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful.
Stayed 1 night in Oct 2024

6/10 Okay

Antonio

Liked: Staff & service, property conditions & facilities
The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural hot spring is the main reason to stay, very close to the Gora station.
Stayed 1 night in Apr 2024

10/10 Excellent

Weixing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that.
Stayed 2 nights in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Hai Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hot spring resort

Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations.
Stayed 1 night in Feb 2023

10/10 Excellent

BEE LENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2023

10/10 Excellent

Yau Oi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to relax with onsen. All staff were very helpful and polite.
Stayed 1 night in Apr 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in a beautiful location

An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and comfortable place with private hot bath
Stayed 1 night in Jan 2023

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing return to Hakone

We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming!
Stayed 2 nights in Apr 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional onsen experience

A great traditional stay in a Japanese onsen hotel. The hotel rooms were large and comfortable. Our room had the traditional floor seating and private wooden bath in the balcony, all of which was well maintained. The hotel included dinner and breakfast as part of the stay which again was traditional. Dinner was huge including several courses which had all been translated and explained in English. Breakfast is also traditional Japanese fare including rice, fish and miso (so if you’re a coffee and toast sort of person you will be disappointed) Again this was generous portion! The hotel is super central, just a short distance from the Gora station making it easy to access upon arrival and also central for all other attractions in the area.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here when we visit Hakone. The only downside to booking with Expedia is that dinner is not included! I enjoy having dinner there since it is a nice japanese experience but there wasn't an option to add on dinner and by the time I arrived, it was all booked up.
Stayed 2 nights in Mar 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for visiting Hakone. The hotel is next to the Gora station, which is a good starting point to access the Ropeway and other sites. Rooms are spacious, well-appointed, with private outdoor bath. Loungewear is provided for walking around the resort, with optional casual kimonos available also. The kaiseki dinner was plentiful and delicious, as was the breakfast. Service was attentive and pleasant. We would stay there again in a second.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing one night stay. Our room is a traditional tatami with a modern twist for bed and washing facilities - wonderful. The hotpot dinner was great, with many appetizers and sushi's. And the breakfast was no second to the dinner the night before. I hardly eat any breakfast usually, but in that morning I felt I had a lunch and a dinner. We didn't go to the public hot pools, nor the private ones which were always occupied. So instead we had our soaking in our balcony where we fill the soaking bath with hot spring water. The hotel is less than 2 minutes walking distance from the Gora train station and the cable car which took us to Hakone and back. The park and museum just a short walk up the hill were wonderful.
Stayed 1 night in Nov 2023

8/10 Good

Yuk Kwan

Liked: Cleanliness
The stay is fine However, when I check out , the staff claimed that I haven’t paid for the stay and asked me to settle the payment After clarifying the whole issue, it was discovered that it was the problem of Expedia, therefore, I was very disappointed with the reservation experience because the hotel said that my booking had been cancelled and rebooked again by the Expedia. Moreover, one of the staff there was not helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to experience a Japanese ryokan experience this is a good one to choose. Book half board and then enjoy great kaiseki dinners and real Japanese breakfasts. The typical stay here is 2 nights and they offer 2 dinner choices to complement them. Stay a third night and you will have to repeat one. We repeated the shabu shabu meal but had beef one night and fish the next. This was the first time we had had kaiseki meals and we certainly could not rate them relative to other kaiseki meals we can only say they left smiles on our faces. The staff and facilities were outstanding. We can’t comment on the onsen aspect of this inn as we opted for in room an open air ofuro so we could enjoy the waters together but the only thing that would have made the soaks any better would have been about 20 degrees cooler and some snow flakes. Eat your hearts out fans of Strawberry Hot Springs in Steamboat springs. Oh. Did we mention Mt Fuji is just over the hill? Yes Fuji-san graced us with a great view but only after we endured a weather front that showered us with grapple then swept away the clouds revealing the mountain. Think positive. Everyone is encouraged to wear the samue or yukata’s provided by the ryokan and it has an egalitarian effect that is quite pleasing. This not a small place but it is great for first time ryokan visitors.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Expensive and a bit disappointing…

I was hoping for an authentic ryokan experience, but I think this place is a tourist trap. We paid $300 for one night and though the private bath in the unit and the onsen were nice, it was nothing impressive. I’ve seen better onsen at a public sento. More importantly, I was so disappointed that our reservation did not include a kaiseki dinner, which is a major part of the whole ryokan experience. Even if we wanted to add on the kaiseki dinner, we could not, because they did not have any more open seats. Another thing to consider is that there was barely any restaurants open nearby around dinner time, except for a katsu place. So that was the only thing we could eat for dinner that night. We asked the staff at the front desk beforehand what there is to eat for dinner around the area and they were no help at all. Keep in mind, I can speak Japanese so there was no language barrier there. They just were not helpful. Then when it came time to check out the next morning, I asked if we could extend our check-our time to noon instead of 11am. They said it costs ¥2,000 to extend for an hour, which is ridiculous, considering how expensive this place is. Even a Holiday Inn would allow you to push back your check-in time for free.
Stayed 1 night in Jan 2023