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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Guest reviews

4.2/5 Very Good
5 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

WiFi 無料



人気の観光スポットMuseum of the Little Prince徒歩 17 分
人気の観光スポットHakone Venetian Glass Museum車で 1 分
人気の観光スポットPola Museum of Art車で 3 分

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Kintokisan-so is located in Hakone. Hakone Ropeway and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Ōwakudani. Hakone Kowakien Yunessun and Fuji Safari Park are also worth visiting.
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Popular Location


  • Museum of the Little Prince - 徒歩 17 分
  • Hakone Venetian Glass Museum - 車で 1 分
  • Pola Museum of Art - 車で 3 分
  • Ōwakudani - 車で 9 分
  • Hakone Ropeway - 車で 20 分


  • Hakone Gora Station - 6 min drive
  • Kowakidani Station - 7 min drive



Ryokan with free parking, near Museum of the Little Prince
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free ryokan. WiFi in public areas is free. All 6 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and flat-screen TVs. Guests will also find fans and free toiletries.
Kintokisan-so offers 6 air-conditioned accommodations with complimentary toiletries and fans. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.



  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Family friendly

  • Laundry facilities
  • Refrigerator


  • Front-desk safe
  • No elevators

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms


  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Smoke-free property



  • Air conditioning
  • Fan


  • Electronic bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels


  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator



Check-in from 3 PM - 10 PM
Minimum check-in age - 18


Check-out before 10 AM


The front desk is open daily from 8 AM - 10 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to receive breakfast during their stay must book a breakfast included rate plan. Breakfast requests made after booking are not accommodated.
Due to water pump damage from the typhoon on October 12, 2019, the natural hot spring is unavailable until further notice.
Please note: National Route 138 between the Miyagino-Sengoku Exits is closed until further notice. During this time, guests driving to the property by merging from National Route 138 to Prefectural Route 723, or by taking the Tomei Expressway (approximately 20 minutes from Gotemba Interchange). Guests may also choose to travel by public bus from Odawara Station (transfer required), or express bus from Shinjuku Expressway Bus Terminal.


Staffed front desk


Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome



You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash for all bookings and onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.
Property Registration Number 神奈川県指令小保第192-31号


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


Kintokisan-so Inn Hakone
Kintokisan-so Inn
Kintokisan-so Hakone
Kintokisan so
Kintokisan-so Ryokan
Kintokisan-so Hakone
Kintokisan-so Ryokan Hakone


Can I cancel my reservation for free at Kintokisan-so and receive a full refund?
Yes, Kintokisan-so offers free cancellation on select room rates, because flexibility matters! Please refer to Kintokisan-so cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kintokisan-so?
Self parking is free at this property.
What time is check-in at this ryokan?
Check-in is from 3 PM–10 PM. After-hours check-in is not available.
What time is check-out at Kintokisan-so?
Check-out is at 10 AM.
Where is this property located?
Situated in Hakone, this ryokan is within 1 mi (2 km) of Sengokuhara Onsen and Museum of the Little Prince. Lalique Museum Hakone and Hakone Village Samurai Museum are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Kintokisan-so

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended

This hotel was not only eerie but with very poor service. In the hotel amenities it mentions limited staff but they literally mean that if you arrive even 20 minutes before check in they will have you wait outside in the parking lot until 3pm. They have the policy of taking your shoes off at the door (not to your room, of the business) and they offer slippers that seem like they were never cleaned from previous users. The place is pretty old and has a damp smell to it.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Amenities, property conditions & facilities


Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


Stayed 1 night in Mar 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Dec 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2018