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The Prince Hakone Lake Ashinoko

Photo gallery for The Prince Hakone Lake Ashinoko

Primary image
Natural pool
Outdoor spa tub
Natural pool
View from room

Overview of The Prince Hakone Lake Ashinoko

The Prince Hakone Lake Ashinoko

4.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
250-0592, Kanagawa-ken, Hakone, 144 Moto-hakone

Explore the area

  • Popular LocationLake Ashi1 min walk
  • Popular LocationHakone-en Aquarium1 min drive
  • Popular LocationHakuryu Shrine7 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, The Prince Hakone Lake Ashinoko is on a lake. Hakone Open Air Museum is a cultural highlight and some of the area's popular attractions include Hakone Kowakien Yunessun and Mishima Sky Walk. Fuji Safari Park and Hakone-en Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Lake Ashi - 1 min walk
  • Hakone-en Aquarium - 1 min drive
  • Hakone Pirate Ship - 7 min drive
  • Hakuryu Shrine - 7 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Gora Station - 12 min drive

About this property

The Prince Hakone Lake Ashinoko

4-star spa hotel, walk to Lake Ashi
3 restaurants, a full-service spa, and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a spa tub, and massage/treatment rooms.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

The spa is open daily.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free train station pick-up shuttle from 11:30 AM - 4:00 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3080-3850 for adults and JPY 1100-3080 for children
  • 3 restaurants and 1 coffee shop/cafe
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:30 AM; 2 PM; and 4:10 PM. Return departures to Odawara station are 10:30 AM; 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3080 and JPY 3850 for adults, JPY 1100 and JPY 3080 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 237 out of 521 reviews
5 - Excellent 45%
Rating 4 - Good. 196 out of 521 reviews
4 - Good 38%
Rating 3 - Okay. 55 out of 521 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 521 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 521 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room and clean non smoking area was really doesnt smells smoke,onsen was so good i got relaxed.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT Stay in my favorite PRINCE HOTEL ASHINOKO
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath was attractive. The breakfast was Ok. The dinner was a joke. As we are vegetarian we were told vegetarian alternative would be available. We had salad (7-11-style bland as hell), corn (yes, corn!) soup, that most famous of French dishes, evidently from a can and sparingly scooped into a shallow bowl, boiled veggies, more of the same boiled veggies mixed with rice and labelled as risotto, a cheese plate each (for an additional 3600 yen) consisting of two yellow triangles of tasteless non-French plastic, a single small triangle of brie, two candied lumps and a dollop of blue, all accompanied with three tiny strips of yesterday's bread. The wine was excellent, the only French part of the evening. The restaurant was dull, pretentious and engulfed in silence, like a library, with an endless array of black and white suited waiters carrying small dishes around presenting them as if interesting. A dull evening was had by all. Most of the food we ate is available in family restaurants at a fraction of the price and there is no need to dress up and pretend you are having a French experience.
Stayed 1 night in Apr 2021