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The Prince Hakone Lake Ashinoko

Photo gallery for The Prince Hakone Lake Ashinoko

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Natural Pool
Outdoor Spa Tub
Natural Pool
View from Room

Overview of The Prince Hakone Lake Ashinoko

The Prince Hakone Lake Ashinoko

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250-0592, Kanagawa-ken, Hakone, 144 Moto-hakone

Explore the area

  • Popular LocationLake Ashi1 min walk
  • Popular LocationHakone-en Aquarium1 min drive
  • Popular LocationHakuryu Shrine7 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, The Prince Hakone Lake Ashinoko is on a lake. Hakone Open Air Museum is a cultural highlight and some of the area's popular attractions include Hakone Kowakien Yunessun and Mishima Sky Walk. Fuji Safari Park and Hakone-en Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Lake Ashi - 1 min walk
  • Hakone-en Aquarium - 1 min drive
  • Hakone Shrine - 5 min drive
  • Hakone Pirate Ship - 7 min drive
  • Hakuryu Shrine - 7 min drive

Restaurants

  • Venue 1 – Serves breakfast, lunch, and dinner.

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Gora Station - 12 min drive

About this property

The Prince Hakone Lake Ashinoko

4-star spa hotel, walk to Lake Ashi
3 restaurants, a full-service spa, and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/café, a spa tub, and massage/treatment rooms. All 134 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. Minibars, room service, and in-room massages are among the other amenities available to guests.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free train station pick-up shuttle from 11:30 AM - 4:00 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3080-3850 for adults and JPY 1100-3080 for children
  • 3 restaurants and 1 coffee shop/café
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:30 AM; 2 PM; and 4:10 PM. Return departures to Odawara station are 10:30 AM; 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3080 and JPY 3850 for adults, JPY 1100 and JPY 3080 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 216 out of 496 reviews
5 - Excellent 44%
Rating 4 - Good. 194 out of 496 reviews
4 - Good 39%
Rating 3 - Okay. 54 out of 496 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 496 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 496 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath was attractive. The breakfast was Ok. The dinner was a joke. As we are vegetarian we were told vegetarian alternative would be available. We had salad (7-11-style bland as hell), corn (yes, corn!) soup, that most famous of French dishes, evidently from a can and sparingly scooped into a shallow bowl, boiled veggies, more of the same boiled veggies mixed with rice and labelled as risotto, a cheese plate each (for an additional 3600 yen) consisting of two yellow triangles of tasteless non-French plastic, a single small triangle of brie, two candied lumps and a dollop of blue, all accompanied with three tiny strips of yesterday's bread. The wine was excellent, the only French part of the evening. The restaurant was dull, pretentious and engulfed in silence, like a library, with an endless array of black and white suited waiters carrying small dishes around presenting them as if interesting. A dull evening was had by all. Most of the food we ate is available in family restaurants at a fraction of the price and there is no need to dress up and pretend you are having a French experience.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO TATTOOS, ok I had to lead with that. This hotel has a traditional Japanese Onsen (hot spring spa). Participants enter nude, and must NOT have any tattoos. This is not advertised well, and we didn't know about it until we arrived. Well; my other half has a tat on his back and was so heartbroken that he was not allowed in the Onsen (the singular reason we stayed at this hotel). So anyway, just know this. There are other Onsen hotels that allow tattoos, so do your due diligence before you sign up. Now, that the tattoo thing is out of the way. We really enjoyed the area and many of the other amenities of the hotel. The staff were all amazing!
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to Hakone's signature Lake Ashinoko. A bit far from hakone-yumoto town but worth the stay. Love the trees, views, onsen, peace and quietness! But don't miss the last shuttle bus (7.30pm) at motohakone, or else you have to walk back to hotel in 30 to 35 mins, following a pitch black road/path along the lake!
Stayed 3 nights in Dec 2019