10/10 Excellent
Willy
Traveled with partner
Jul 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for our honeymoon and it was without a doubt one of the highlights of our trip. The staff was wonderfull from the shuttle pick up to the welcoming at the entrance of the ryokan to the day we left. We ran into some trouble with our luggage transportation service with another company and they went out of their way to call the transportation company to help us out. We are so grateful for their help. Our room was beautiful and clean. The bed was comfortable and the amenities were great. The private onsen was truly an amazing experience. The thermal water was so hot, but the bath was equipped with a system to add cold water to cool down the temperature. The public bath was great as well. The included dinner and breakfast was delicious. The whole dining experience was so unique and very pleasant. I wish I remember the name of each person that helped us during our stay so I could mention them, but all the staff without exception was amazing. We will definitely come back again!!
Willy
Stayed 1 night in Jul 2024