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Hyatt Regency Hakone Resort and Spa

Star Rating
4.5 out of 5

Information

Reviews

4.6 / 5Exceptional
385 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Hakone Gora Park
    10 min walk
  • Popular Location
    Hakone Kowakien Yunessun
    2 min drive
  • Popular Location
    Hakone Open Air Museum
    3 min drive

Choose dates to view prices

Book online or call:

03-6743-6572

    About this area

    Hakone

    Hyatt Regency Hakone Resort and Spa is located in Hakone's Gora neighborhood. Hakone Shrine and Odawara Castle are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Mishima Sky Walk and Hakone Pirate Ship are also worth visiting.

    What's nearby

    • Popular Location
      Hakone Gora Park - 10 min walk
    • Popular Location
      Hakone Kowakien Yunessun - 2 min drive
    • Popular Location
      Ōwakudani - 2 min drive
    • Popular Location
      Hakone Open Air Museum - 3 min drive
    • Popular Location
      Pola Museum of Art - 3 min drive

    Getting around

    • Kowakidani Station - 4 min drive
    • Hakone Gora Station - 15 min walk
    • Tokyo (NRT-Narita Intl.) - 126 min drive

    Restaurants

    • Dining Room Western – Restaurant offering French cuisine. Serves breakfast, lunch, and dinner. Reservations required.
    • Dining Room Sushi – Sushi bar offering sushi. Serves dinner. Reservations required.
    • Berce – Fine-dining restaurant. Serves dinner. Reservations required.
    • Living Room – Lobby lounge. Serves light fare daily.

    About this property

    Hyatt Regency Hakone Resort and Spa

    3 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a spa tub, massage/treatment rooms, and conference space. All 80 rooms offer free WiFi and free wired Internet, plus DVD players and LCD TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and room service.

    Renovations and closures

    The property will be renovating from 02 September 2019 to 19 December 2019 (completion date subject to change). The following areas are affected:
    • Exterior
    During renovations, the resort will make every effort to minimize noise and disturbance.

    Policies

    Check-in

    Check-in between 3 PM - midnight
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 18

    Special check-in instructions

    Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.
    Dinner is not included in the half board rate plan for children age 12 or younger. For more details, please contact the property using the information on the reservation confirmation received after booking.
    This property's dining venues, spa, and indoor mineral hot springs (Japanese-style onsen) will be closed from noon on December 6 through 11:30 am on December 7, 2019 and from noon on December 13 through 11:30 am on December 14, 2019.

    Check-out

    Check-out before noon
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed (service animals welcome)

    Payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: JPY 150 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: JPY 4068 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

    Property is also known as

    • Hakone Hyatt Regency
    • Hakone Resort
    • Hyatt Hakone
    • Hyatt Regency Hakone
    • Hyatt Regency Hakone Resort
    • Hyatt Regency Hakone Hotel Hakone-Machi
    • Hyatt Regency Hakone Machi
    • Hyatt Regency Hakone Resort Spa
    • Hyatt Regency Hakone Hakone
    • Hyatt Regency Hakone Resort and Spa Resort
    • Hyatt Regency Hakone Resort and Spa Hakone
    • Hyatt Regency Hakone Resort and Spa Resort Hakone

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Electric car charging station
    • Limited parking spaces
    • Parking height restrictions apply
    • Free roundtrip train station shuttle

    Food and drink

    • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 4068 per person
    • 3 restaurants
    • 1 bar
    • Room service available

    Things to do

    • Full-service spa
    • Hot springs
    • Spa tub

    Family friendly

    • Dry cleaning service
    • DVD player
    • Laundry facilities
    • Microwave (on request)
    • Refrigerator

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Water dispenser

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • Japanese

    Business services

    • Meeting rooms
    • Conference space (1141 square feet)

    Outdoors

    • Garden
    • Terrace

    Spa

    • 8 treatment rooms
    • Aromatherapy
    • Body treatments
    • Detox wraps
    • Facials
    • Hot springs/mineral springs
    • Hydrotherapy
    • Indoor mineral hot springs (onsen)
    • Massages
    • Massage/treatment rooms
    • Reflexology
    • Separate men/women areas in public bath
    • Yukata (Japanese robe)

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding

    Bathroom

    • Electronic bidet
    • Hair dryer

    Entertainment

    • Cable/satellite channels
    • DVD player
    • LCD TV

    Food and drink

    • Microwave (on request)
    • Minibar
    • Refrigerator

    More

    • Desk
    • Free newspapers
    • Iron/ironing board (on request)
    • Safe
    • Slippers

    Nearby things to do

    Where to eat

    • Dining Room Western – Restaurant offering French cuisine. Serves breakfast, lunch, and dinner. Reservations required.
    • Dining Room Sushi – Sushi bar offering sushi. Serves dinner. Reservations required.
    • Berce – Fine-dining restaurant. Serves dinner. Reservations required.
    • Living Room – Lobby lounge. Serves light fare daily.
    4.6

    Exceptional

    5 - Excellent
    271
    4 - Good
    98
    3 - Okay
    11
    2 - Mediocre
    4
    1 - Poor
    1
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.7
    Amenities
    4.6
    Property condition

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jul 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2019

    4/5 Good

    Nice hotel if you just want to relax. Location is in the middle of nowhere. There are no restaurants close by and the hotel restaurant is overpriced. Overall a very nice place to enjoy and relax. Location is not good for sight seeing the area.

    Stayed 2 nights in Jul 2019

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