Check COVID-19 restrictions.

Find out moreOpens in a new window
See all properties

Hotel Hakone Terrace

Photo gallery for Hotel Hakone Terrace

Featured Image
Balcony
Free WiFi
Free WiFi
Free WiFi

Overview of Hotel Hakone Terrace

Hotel Hakone Terrace

3.0 star property

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250-0408, Kanagawa, Hakone, Hakone-machi Gora 1320-934

Explore the area

  • Popular LocationHakone Gora Park4 min walk
  • Popular LocationHakone Open Air Museum20 min walk
  • Popular LocationMiyagino Hayakawa Breakwater Cherry Blossoms4 min drive

Choose dates to view prices

About this area

Hakone

Hotel Hakone Terrace is located in Gora, a neighborhood in Hakone. Notable landmarks in the area include Hakone Shrine and Odawara Castle, and travelers wishing to experience a bit of culture can try Hakone Open Air Museum. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Hakone Gora Park - 4 min walk
  • Hakone Open Air Museum - 20 min walk
  • Okada Museum of Art - 3 min drive
  • Hakone Kowakien Yunessun - 4 min drive
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 4 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 9 min walk

About this property

Hotel Hakone Terrace

3-star Hakone hotel in Gora, near Hakone Kowakien Yunessun
A restaurant, a coffee shop/café, and free WiFi in public areas are available at this smoke-free hotel. All 8 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and balconies. Guests will also find flat-screen TVs, hair dryers, and free toiletries.
Hotel Hakone Terrace offers 8 accommodations with slippers and hair dryers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/café

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • Front desk (limited hours)

Languages spoken

  • Japanese

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Slippers

Similar properties

See similar properties

Hakone
Hakone
Gora
Gora
3 star
3 star
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Free WiFi
Free WiFi
Family friendly
Family friendly
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 7 PM
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7 PM
This property doesn't offer after-hours check-in
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Terrace
Hotel Hakone Terrace Hotel
Hotel Hakone Terrace Hakone
Hotel Hakone Terrace Hotel Hakone

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 36 out of 88 reviews
5 - Excellent 41%
Rating 4 - Good. 36 out of 88 reviews
4 - Good 41%
Rating 3 - Okay. 13 out of 88 reviews
3 - Okay 15%
Rating 2 - Poor. 1 out of 88 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 88 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese Aspen without the skiing
excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.
Stayed 2 nights in Jan 2020

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

1/5 Terrible

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived. Our hotel room was very spacious and perfect for our one night stay.
Stayed 1 night in Nov 2019